Korean/Chinese Butler /GEM - Guest Experience Maker

Khu Nghỉ Mát Six Senses Ninh Van Bay

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

 Check-in Preparation

• Check Booking correspondence with the reservations and supervisor, Check Guest Profile.

• Inform concerned departments Guest allergy, dietary, program, special requirement…

• Check villa; make sure all furniture in good condition. Put welcome letter, welcome fruits, and welcome drink.

 Check-In & In-House Service

• Welcome Guests at the jetty; greet them by their last-name. Escort Guests to their villa, show all villa furniture.

• Instruct Guest how to contact GEM and Managers team.

• Coordinate with concerned department for Guest’s program.

• Standby 24 hours for guest request.

• Visit Guest at least 2 times per day to ensure they had satisfied stay.

• Confirm their program and update resort activities information, weather forecast. Up sell resort activities.

• Report to Managers daily guest journal.

• Coordinate with Housekeeping and Maintenance for day clean, turn down service and ensure all villas’ furniture in good condition.

• Buggy driving upon guest request.

 Check-out Service

• Check and control Guest bill.

• Check all Guest bill and deliver draft bill to Guest one day before check out.

• Deliver check out schedule (luggage time, check out time, departure time).

Quyền lợi được hưởng

Working in the world-famous IHG Group in Hospitality and Resort.

· At least 2-month year-end bonus, monthly service charge (everage 2.5m, minimum 1,5 mil VND)

· Holidays bonus: National Day (2 September), Reunification Day (30 April), International Workers’ Day (1 May), etc.

· Gifts and paid leave on your birthday.

· Monthly, quarterly and yearly reward for best employees

· Rewards and support from Trade Union

· Makeup allowance for female employees every quarter.

· Opportunities for professional and foreign languages training

· Friendly working environment, high chance of getting a promotion

Yêu cầu công việc

Education: Bachelor's degree in related field

Fluently English both written and verbal communication

Japanese or Korean is preferable

Good teamwork skills

Good communication, problem solving, decision making & well-organized

Yêu cầu hồ sơ

Curriculum vitae

Korean/Chinese Butler /GEM - Guest Experience Maker

Chức danh Ngày kết thúc Mức lương
Nhân viên đặt phòng/ Reservation Officer 31/10/2020 Thỏa thuận
Lễ tân nam/Lễ Tân ca đêm 31/10/2020 5 - 8 triệu
Reservation Agent/Nhân viên đặt phòng 15/10/2020 Thỏa thuận
Nhân viên Lễ tân - Mường Thanh Luxury Nha Trang 25/09/2020 Thỏa thuận
Guest Experience Maker (GEM) 29/09/2020 Thỏa thuận
Nhân viên Lễ Tân (Nam/nữ) 20/09/2020 1 - 3 triệu
General Cashier 30/08/2020 Thỏa thuận
Vinpearl Nha Trang - Nhân viên LỄ TÂN (Golf) - Không làm ca đêm 20/08/2020 Thỏa thuận
Night Auditor 02/08/2020 Thỏa thuận
Call Center Agent (Operator) 02/08/2020 Thỏa thuận
AN VISTA TUYỂN DỤNG NHÂN VIÊN LỄ TÂN NAM CA XOAY (FO) 01/08/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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