Assistant Outlet Manager

Hoiana Hotels

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
  • Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.
  • Personally and frequently verifies that guests in the Outlet are receiving the best possible service.
  • Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.
  • Maximizes employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
  • Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
  • Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
  • Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
  • Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

Quyền lợi được hưởng

  • Insurance
  • Training & Development
  • Accommodation - Hoiana Staff Village
  • Annual leave
  • Heath checkup
  • Employee shuttle bus service
  • Uniform

Yêu cầu công việc

  • Minimum 2 years’ experience in a similar capacity
  • People and customer oriented, motivator and self-starter

Yêu cầu hồ sơ

Full CV

Assistant Outlet Manager

Chức danh Ngày kết thúc Mức lương
Assistant Outlet Manager 30/09/2020 Thỏa thuận
Outlet Manager 30/07/2020 Thỏa thuận
Restaurant Manager 30/06/2020 Thỏa thuận
Sous Chef 30/06/2020 Thỏa thuận
Beverage Manager / Quản lý đồ uống 30/03/2020 Thỏa thuận
QUẢN LÝ NHÀ HÀNG 30/11/2019 Thỏa thuận
ASSISTANT ROOM SERVICE MANAGER 14/10/2019 Thỏa thuận
Restaurant Manager 31/10/2019 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá