Assistant Reservation Manager
- Hạn nộp: 30/11/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Đà Nẵng
Giờ hành chính
Tiền sảnh
Trợ lý, thư ký
11/05/2021 16:59
Mô tả công việc
- To assist Reservation Manager to manage and deligate task to reservations team.
- Fully responsible of ensures the smooth and efficient operations of Reservations department through prompt, effective and proper service to achieve room revenue target.
- Supervise job performance of reservation staff, implementing of policies and procedures, training and perform any other duties requested by Director of Revenue.
- To ensure guest satisfaction, anticipate and exceed guest expectations promptly.
- To maintain inhouse system configuration to ensure hotel information is accurate at all times for inhouse and IPS (CRS / GDS) use, ensuring problems in booking are minimized.
- To proactively target forward dates of concern and, in liaison with the Director of Revenue and Director of Sales and Marketing, develop strategies to anticipate any issues.
- To effectively communicate new rate plans and packages to all reservations staff.
- To monitor the interface link and associated reports on a daily basis and to investigate any discrepancies to ensure they are minimized.
- To be fully aware of the emergency procedures i.e. Fire, Power failure, Bomb threat, death and to have full knowledge of Health and Safety procedures.
Quyền lợi được hưởng
- Insurance
- Training & Development
- Accommodation - Hoiana Staff Village
- Annual leave
- Heath checkup
- Employee shuttle bus service
- Uniform
Yêu cầu công việc
- Must be computer literate. Knowledge of core hotel PMS and related software systems would be added advantage.
- Preferably with Diploma in Hotel Management and/or SPM qualifications.
- At least 2 years’ experience doing a managerial and/or supervisory role in Reservations department for a reputable international hotel chain.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
- http://career.hoiana.com/
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!
Thông tin liên hệ
- Bộ phận Tài năng và Văn hóa