Lounge Manager

Maintain exceptional levels of customer service

Recruit, manage, train and develop the Restaurant team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines in relation to Food and Payroll

Drive sales to maximize budgeted revenue

Develop menus with other members of Food and Beverage team

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Set departmental targets and objectives, work schedules, budgets, and policies and procedures

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation..

Develop your talent through learning programs by Academy Accor.

Opportunity to grow within your property and across the world!

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Able to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Degree in relevant area

Passion for delivering exceptional levels of guest service