CONCIERGE
- Hạn nộp: 30/01/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận Ba Đình - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
An ninh
Nhân viên
02/10/2023 09:58
Mô tả công việc
- Responsible for answering immediately any questions hotel guests may have regarding the basic use of the hotel and for providing requested services.
- He/she must inform the guests about transportation, shopping, restaurants and theater performances, among other things.
- He/she must also be aware of any promotional offers and proactively make use of them to increase hotel reservations, thus contributing to revenue increase.
- If a request is made over the phone, the concierge must listen carefully to the end and immediately respond to it.
- Other detailed tasks will be discussed in the interview.
Quyền lợi được hưởng
- Insurance, day off and other benefits regarding Labor law - 13th Salary
- Duty meal and uniform
- Opportunity to develop and promote
Yêu cầu công việc
QUALIFICATIONS
Education: High school diploma or its equivalent, bachelor degree or higher in related field preferred.
Experience: Experience in guest services •
Must have fluent English skills to serve guests and make reports •
Must be service-minded to meet client needs •
Must be able to identify and respond to situations in hotel facilities and guest rooms •
Must be a good communicator.
Must be able to train and make reports. •
Must know and understand company regulations and applicable laws regarding hotel management.
Yêu cầu hồ sơ
- Interview appointment will be set up only to potential candidate at the soonest.
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- Quy mô:
- 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
- https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4
Thông tin liên hệ
- HR Department - HR Department/Hanoi Office