RESERVATION MANAGER

Hoi An Memories By Fusion

Quy mô : 100 - 499

Ms Trâm Không liên hệ Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Hội An, Quảng Nam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Having knowledge of entire Reservation Procedure according to International Hotel manual system

• Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager

• Allocate daily tasks to Reservations staff

• Review reservation booked daily.

• Review arrival report daily

• Responsible for preparation of occupancy forecast

• Responsible for training staff

• Responsible for implementation of policies and procedures

• Responsible for recording Company/Travel Agent Rates both in system and correspondence file

• Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis

• Identify Top Producing Accounts ensure proper recognition by Reservation staff

• Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.

• Responsible for various Production reports and supply to each department concerned.

• Monitoring Telephone Manner and general performance of reservations staff daily.

• Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager

• Follows up tentative bookings and update reservation status

• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy

• Review room blocking for Long Stay. Suites and special group request.

• Supervising of Group Reservations.

• Maintain cordial relations with commercial clients.

• Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.

• Responsible for work schedule

• Responsible for maintaining a Neat and Orderly position at all times.

• In general, perform any other duties might requested by Front Office Manager

Quyền lợi được hưởng

Benefits will be applied in accordance with company policy.

Yêu cầu công việc

- Certificate or Degree in Business Administration school or Hotel Management school

- Work experience at the similar style of hotel

- Excellence in presentation, prospecting, negotiation and interpersonal skill

- Communication skills: Excel, Work, Outlook, PowerPoint

- Professional in Hotel System ( Smile/ Opera)

- Languages: fluent in Vietnamese and English language (Both spoken and written)

- Pre-opening experience is a plus

Yêu cầu hồ sơ

CV/ Resumé for application must be in English and title should be shown as < Position_Name of Applicants>

RESERVATION MANAGER

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

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THÔNG TIN LIÊN HỆ

Hoi An Memories By Fusion

Địa chỉ: Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Hội An, Quảng Nam