Quy mô : 100 - 499
Ms Trâm Không liên hệ Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Hội An, Quảng Nam
Mô tả công việc
• Having knowledge of entire Reservation Procedure according to International Hotel manual system
• Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager
• Allocate daily tasks to Reservations staff
• Review reservation booked daily.
• Review arrival report daily
• Responsible for preparation of occupancy forecast
• Responsible for training staff
• Responsible for implementation of policies and procedures
• Responsible for recording Company/Travel Agent Rates both in system and correspondence file
• Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis
• Identify Top Producing Accounts ensure proper recognition by Reservation staff
• Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
• Responsible for various Production reports and supply to each department concerned.
• Monitoring Telephone Manner and general performance of reservations staff daily.
• Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
• Follows up tentative bookings and update reservation status
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
• Review room blocking for Long Stay. Suites and special group request.
• Supervising of Group Reservations.
• Maintain cordial relations with commercial clients.
• Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
• Responsible for work schedule
• Responsible for maintaining a Neat and Orderly position at all times.
• In general, perform any other duties might requested by Front Office Manager
Quyền lợi được hưởng
Yêu cầu công việc
- Certificate or Degree in Business Administration school or Hotel Management school
- Work experience at the similar style of hotel
- Excellence in presentation, prospecting, negotiation and interpersonal skill
- Communication skills: Excel, Work, Outlook, PowerPoint
- Professional in Hotel System ( Smile/ Opera)
- Languages: fluent in Vietnamese and English language (Both spoken and written)
- Pre-opening experience is a plus
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|RESERVATION MANAGER||28/10/2020||Thỏa thuận|
|Front Office Manager / Trưởng Bộ phận Lễ Tân||30/10/2020||Thỏa thuận|
|Front Office Manager||27/09/2020||Thỏa thuận|
|Trưởng bộ phận lễ tân (Front Office Manager)||15/09/2020||12 - 20 triệu|
|FO NIGHT MANAGER||18/05/2020||Thỏa thuận|
|Assisstant Chief Concierge||28/02/2020||Thỏa thuận|
|Front Office Manager||19/04/2020||Thỏa thuận|
|Trưởng bộ phận Lễ tân||15/03/2020||Thỏa thuận|
|TUYỂN GẤP - Front Office Manager – Trưởng BP Lễ tân||31/03/2020||Thỏa thuận|
|Reservation Manager||29/02/2020||Thỏa thuận|
|TUYỂN GẤP - Front Office Manager – Trưởng BP Lễ tân||31/01/2020||Thỏa thuận|
THÔNG TIN LIÊN HỆ
Địa chỉ: Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Hội An, Quảng Nam