RESERVATION MANAGER
- Hạn nộp: 28/10/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
• Having knowledge of entire Reservation Procedure according to International Hotel manual system
• Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager
• Allocate daily tasks to Reservations staff
• Review reservation booked daily.
• Review arrival report daily
• Responsible for preparation of occupancy forecast
• Responsible for training staff
• Responsible for implementation of policies and procedures
• Responsible for recording Company/Travel Agent Rates both in system and correspondence file
• Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis
• Identify Top Producing Accounts ensure proper recognition by Reservation staff
• Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
• Responsible for various Production reports and supply to each department concerned.
• Monitoring Telephone Manner and general performance of reservations staff daily.
• Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
• Follows up tentative bookings and update reservation status
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
• Review room blocking for Long Stay. Suites and special group request.
• Supervising of Group Reservations.
• Maintain cordial relations with commercial clients.
• Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
• Responsible for work schedule
• Responsible for maintaining a Neat and Orderly position at all times.
• In general, perform any other duties might requested by Front Office Manager
Quyền lợi được hưởng
Yêu cầu công việc
- Certificate or Degree in Business Administration school or Hotel Management school
- Work experience at the similar style of hotel
- Excellence in presentation, prospecting, negotiation and interpersonal skill
- Communication skills: Excel, Work, Outlook, PowerPoint
- Professional in Hotel System ( Smile/ Opera)
- Languages: fluent in Vietnamese and English language (Both spoken and written)
- Pre-opening experience is a plus
Yêu cầu hồ sơ

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
Quy mô: 100 - 499
Đảo Ký Ức Hội An, 200 Nguyễn Tri Phương (rẽ trái), Cẩm Nam, Hội An, Quảng Nam.
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https://www.hoianmemoriesland.com
3 NĂM LIÊN TIẾP HOI AN MEMORIES RESORT & SPA ĐƯỢC VINH DANH “KHU NGHỈ DƯỠNG CÓ DỊCH VỤ HÀNG ĐẦU CHÂU Á” - Tiếp tục khẳng định vị thế trên bản đồ du lịch quốc tế, Hoi An Memories Resort & Spa - thuộc quần thể du lịch nghỉ dưỡng - giải trí - nghệ thuật Đảo Ký Ức Hội An được World Travel Awards vinh danh là "Khu nghỉ dưỡng có dịch vụ giải trí hàng đầu châu Á 2024". - Đây là lần thứ 3 liên tiếp Hoi An Memories Resort & Spa nhận giải thưởng danh giá từ “Oscar của ngành du lịch Thế giới”. - Tọa lạc giữa dòng sông Hoài thơ mộng, Hoi An Memories Resort and Spa mang lại cho du khách chuỗi trải nghiệm dịch vụ và những hình thức giải trí sáng tạo, khác biệt thông qua các câu chuyện văn hóa và lịch sử của vùng đất Hội An và Việt Nam. --------------------------------------------------------------------------------------------------------------------------- HOI AN MEMORIES RESORT & SPA TRIUMPHANTLY CROWNED “ASIA’S LEADING ENTERTAINMENT RESORT” FOR THREE CONSECUTIVE YEARS - In a testament to its enduring excellence on the global stage, Hoi An Memories Resort & Spa, a part of the Hoi An Memories Land - a renowned resort - entertainment - art complex - has once again been exalted by the World Travel Awards, receiving the distinguished title of "Asia's Leading Entertainment Resort 2024" - This marks the third consecutive year that Hoi An Memories Resort & Spa has been given this prestigious honor by an organization often known as the “Oscar of the Global Tourism Industry.” - Nestled in the heart of the poetic Hoai River, Hoi An Memories Resort & Spa offers a range of unique services and creative entertainment experiences that immerse guests in the rich cultural and historical narratives of Hoi An and Vietnam. “We are unique because we tell about the cultural stories”
Thông tin liên hệ
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Phòng Nhân Sự - HR
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