Call Center Agent

Movenpick Resort Waverly Phu Quoc (opening 01.2020)

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing information.

Maintains communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishes sales and organization mission by completing related results as needed.

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Quyền lợi được hưởng

Employee benefit card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by Academy Accor.

Opportunity to grow within your property and across the world!

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21..

Yêu cầu công việc

Verbal communication

Phone skills

Listening

Data entry skills

People skills

Informing

Customer focus

Customer service

Attention to detail

Professionalism

Multi-tasking

Education, Experience, and Licensing Requirements:

University/college degree is an asset.

Previous customer service experience, especially in particular industry, preferred.

[Call to Action] Now that job hunters are familiar with your company and the job requirements, you need a compelling call to action so prospective call center agents know exactly how to apply. Let them know how and where to submit an application or resume, or who to contact at your company to apply.

Yêu cầu hồ sơ

English CV

Call Center Agent

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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