GUEST RELATION ATTENDANT
- Hạn nộp: 29/05/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Làm theo ca
Kinh doanh & tiếp thị
Nhân viên
13/05/2020 16:35
Mô tả công việc
• Arrive at work on time in the uniform provided; ensure a neat and tidy appearance, according to the employee handbook.
• Develop a close and harmonious working relationship with other departments.
• Attend training sessions and meetings as required.
• Anticipate guest need and handle guest inquiries in a helpful and attentive manner.
• Be knowledgeable on all facts of the hotel products, including room types, room rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
• Have a complete knowledge of company policies and procedures.
• Complete all shift duties as outlined on shift checklist prior to the end of shift.
• Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.
• Conduct room and public areas inspections as required.
• Greet and acknowledge all guests.
• Welcome all guests in a polite and friendly manner.
• Suggest alternatives to meet customer needs and expectations.
• Thank and invite our guests to return.
• Carry out other duties as directed by the supervisor.
• Receive, handle and reply guest messages, mail, voice mail and faxes in an efficient, timely manner as per hotel policy.
• Coordinate hotel reservations for guests when required.
• Maintain positive relations with other departments.
• Ensure that up-to-date of current facts of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets/promotions, spa, fitness center and etc.
• Keep updated with all policies and procedures of the hotel.
• Assist all other areas of the hotel when required.
• Perform other duties assigned by the supervisor.
• As a part of Fusionista job
Quyền lợi được hưởng
Yêu cầu công việc
• At least Bachelor degree in any field
• New graduate who taken internship in related field or at least 1 year experience in front office.
• Good inter-personality skills, outgoing, and friendly
• Strong in English communication skills. Another language is require
Yêu cầu hồ sơ

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
Quy mô: 100 - 499
Đảo Ký Ức Hội An, 200 Nguyễn Tri Phương (rẽ trái), Cẩm Nam, Hội An, Quảng Nam.
-
-
https://www.hoianmemoriesland.com
3 NĂM LIÊN TIẾP HOI AN MEMORIES RESORT & SPA ĐƯỢC VINH DANH “KHU NGHỈ DƯỠNG CÓ DỊCH VỤ HÀNG ĐẦU CHÂU Á” - Tiếp tục khẳng định vị thế trên bản đồ du lịch quốc tế, Hoi An Memories Resort & Spa - thuộc quần thể du lịch nghỉ dưỡng - giải trí - nghệ thuật Đảo Ký Ức Hội An được World Travel Awards vinh danh là "Khu nghỉ dưỡng có dịch vụ giải trí hàng đầu châu Á 2024". - Đây là lần thứ 3 liên tiếp Hoi An Memories Resort & Spa nhận giải thưởng danh giá từ “Oscar của ngành du lịch Thế giới”. - Tọa lạc giữa dòng sông Hoài thơ mộng, Hoi An Memories Resort and Spa mang lại cho du khách chuỗi trải nghiệm dịch vụ và những hình thức giải trí sáng tạo, khác biệt thông qua các câu chuyện văn hóa và lịch sử của vùng đất Hội An và Việt Nam. --------------------------------------------------------------------------------------------------------------------------- HOI AN MEMORIES RESORT & SPA TRIUMPHANTLY CROWNED “ASIA’S LEADING ENTERTAINMENT RESORT” FOR THREE CONSECUTIVE YEARS - In a testament to its enduring excellence on the global stage, Hoi An Memories Resort & Spa, a part of the Hoi An Memories Land - a renowned resort - entertainment - art complex - has once again been exalted by the World Travel Awards, receiving the distinguished title of "Asia's Leading Entertainment Resort 2024" - This marks the third consecutive year that Hoi An Memories Resort & Spa has been given this prestigious honor by an organization often known as the “Oscar of the Global Tourism Industry.” - Nestled in the heart of the poetic Hoai River, Hoi An Memories Resort & Spa offers a range of unique services and creative entertainment experiences that immerse guests in the rich cultural and historical narratives of Hoi An and Vietnam. “We are unique because we tell about the cultural stories”
Thông tin liên hệ
-
Phòng Nhân Sự - HR
-