Restaurant Supervisor/ Giám sát Nhà Hàng

Silk Sense Hội An River Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

1. Business Performance

 Work with FBM/ Restaurant Manager about outlet budget and review forecast on revenue and expenditure on monthly basic

 Plan, implement and measure profit enhancement programs by working with FBM.

 Prepare and submit post-mortem promotion report to F&B Manager upon completion of promotion

 Implement and maintain control measures to ensure that food & beverage costs, productivity in line with budget

 Must have product knowledge (menus, wine list, drink list) from all outlets and update items as need it according sales statistics

 Assisting with service, implementing SOP’s, updating constantly standards, delivery times for Restaurant & Bar.

2. Operation

 Oversea the dining area, supervises food and beverage service staff in accordance with operating policies.

 Creates a positive team atmosphere among Team Members.

 Maintains records of staff periodic manner and operating costs.

 Provides feedback and coaching to the Team regularly.

 Treats all Team Members fairly, with respect.

 Sets high standards for appropriate team behavior on shift.

 Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.

 Handle guest complaints in restaurants.

 Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.

 Check the quality of deliveries of fresh food and baked goods.

 Arrange for maintenance and repair of equipment and other services.

 Ensures new products are executed properly the following roll-out.

 Is capable of handling irate customers with a friendly/calm attitude.

 Ensures product quality and great service.

 Shows enthusiasm about guest within the restaurant.

 Is flexible in dealing with changes/problems (e.g., being short staffed).

 Has effectively forecast restaurant needs.

 Shifts priorities and goals as work demands change.

 Priorities tasks effectively to ensure most important tasks are completed on time.

 Delegates and follow-up effectively.

 Taking Ownership of issues or tasks and also give detail update of the F&B manager.

 Seeks, listens and responds to Guest feedback.

 Coaches team on how to exceed Guest expectations.

 Does not blame others; takes accountability for problems.

 Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.

 Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.

 Assist in planning regular and special event Menu.

 Other tasks assign by the Management

Quyền lợi được hưởng

• Competitive Salary

• 6 to 7 days off/ month

• Dynamic working environment

• Full service charge on probation time

• House service

• Accident Insurance, Health Care Insurance

Yêu cầu công việc

• 1-2 years experience in the same position
• Excellent communication skills

Yêu cầu hồ sơ

SILK SENSE HOIAN RIVER RESORT

Tân Thịnh – Tân Mỹ - Cẩm An – Hội An - Quảng Nam

Tel: 02353 754 999

Email: Gửi email

Website: www.silksenseresort.com

Restaurant Supervisor/ Giám sát Nhà Hàng

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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