Assistant Restaurant Manager

• Ensures that all team members deliver a high level of guest service at all times.

• Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.

• Works with the Outlet manager and supervisors to train team members in guest service skills.

• Reports customer issues to the Directors.

• Oversees the preparation and update of training materials.

• Ensures restaurant standards have been implemented at an international level.

• Monitors operations and schedules and manages team effectively and efficiently in both peak periods and low business periods.

• Checks customer satisfaction on a daily basis and reports back to the Directors daily.

• Ensures that all team members work in a supportive and flexible manner with each other.

• Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu / offerings.

• Rosters team members effectively and efficiently.

• Manages the punctuality and grooming of all team members, ensuring that they have the correct uniform and have a high level of personal appearance and hygiene.

• A competitive salary depending on experience.
• Service Charge each month
• Allowance meals cooked in-house
• Social insurance, Health Insurance, Unemployment Insurance as Legislation Law.
• Annual Leave.
• Restaurant discounts at our venues

• Education: University degree or diploma in Hospitality or Tourism management
• Excellent skills in Guest service and Public Relations, good in English
• Experience: At least 3 - 5 years experience in Assistant to Operations Manager in luxury hotels/ resorts/ restaurant or in similar role
• Good knowledge in F&B, with main focus in healthy and beverage options, manages multiple outlets, trains the team and is well organised
• Experience in an proffesional environment.
• Honesty, Passion and diligence
• Long term commitment to the job and to grow!

Or Contact: 0906 926 478