BAR SUPERVISOR

• Beresponsible for the efficient and profitable day-to-day operation of the bar(s), supervise the service delivery performance process; and handle properly any incidents happened in work.

• Be responsible for the ordering and control of beverage stocks

• Supervise all bar stars, monitor performance and ensure that staff at all times deliver high quality guest service

• Maintain equipment and amenity in good condition in order to deliver high standard in quality service.

• Supervise and manage safe cash handling techniques: collect payments, process sales record by registry correctly.

• Provide bar service at other establishments in the hotel as necessary.

• Monitor, clean and tidy of assigned areas during operating hours

• Ensure that bar operations comply with all the statutory requirements including Health and Safety at Work Act

• Be duty manager on rotation basis

• Support other supervisors and FB service staff at peak times and to undertake any operational duties which might be reasonably required, to ensure customer expectations are met

• Participate in job training plan across the department and implement in all aspects of Food & Beverage service; manage the subordinate’s performance and conduct appraisal if needed

• Actively participate in personnel discussions, such as counselling, performance management and general staffing matters

• Minimum two-year working experience in professional Hospitality environment with one-year work in senior position.

• Fluent knowledge of Point-of-Sales program and other management software.

• Good knowledge of overall hotel operations and the department’s aspects; excellent verbal and written communication skills.