IN ROOM DINING SUPERVISOR
Quy mô : 100 - 499
Mô tả công việc
• Be directly responsible for the room service area, ensure a smooth running, profitable operation within the framework of the hotel.
• Assist by preparing the weekly schedule for shift, assuring rotation of days off and in accordance with projected business, and submit for approval.
• Maintain an employee attendance log ad review such with management on a weekly basis.
• Be responsible to maintain the overall welfare of our employees by providing them with the training and resources to take care of our guests.
• Efficiently coordinate all hospitality and in-room dining requirement of in-house guests.
• Check for special events on a daily basis and requesting to look at that orders go out properly and on time.
• Oversee proper set-up of food service on trays ad tables. Having daily raps & briefings with room service waiters and operators to assure job knowledge and consistency of quality. Ensure records are posted and memorized by the entire room service staffs.
• Monitor appearance of room service waiters and operators; guest contact employees must maintain a sharp look, proper clean, pressed uniform; shining shoes; hair at correct length and clean; hands well-manicured.
• Supervise the training of new employees to be knowledgeable of food and beverage menus and service; at the end of an individual’s program (probationary period), evaluate their performance with management.
• Assist in the conducting of all monthly and training meetings.
• Coordinate with housekeeping in ensuring the efficient operation of the mini-bar facility.
• Coordinate with front office to ensure that all relevant information regarding in house guests is related to the department.
• Accurately forecast business demands to ensure efficient staffing & food production.
• Ensure the efficient scheduling of employees.
• Enforce operational standards that are periodically reviewed & updated.
• Assist in developing & executing plans and actions for the marketing of the outlet.
• Assist developing and implementing employee training plans on a quarterly basis in conjunction with human resources department.
• Implement a departmental daily training/ briefing program.
• Be responsible for all aspects of employee management including discipline in conjunction with the F&B manager.
• Train subordinate supervisors in effective coaching and counseling and the correct process of progressive discipline.
• Practice open door policy to all employees.
• Assist planning outside employee activity to promote teamwork.
• Enforce company sanitation checklist by having room service area inspected on a monthly basis.
• Conduct a preventative maintenance inspection on a monthly basis.
• Promote positive inter-departmental relations through candid communication and cooperation.
• Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
• Enforce company’s principals of hospitality at all times.
• Work and supervise all banqueting events and all requested functions and ensure any banquet property is returned to its correct place in the condition it was borrowed.
Quyền lợi được hưởng
Yêu cầu công việc
• At least Vocational diploma and preferable Bachelor degree in any field
• At least 2 year experience in restaurant management evidenced tracked record of achievements
• Strong inter-personality, leadership, and creative skills
• Proficiency in English and computer literate
• Strong in driving results, people management and development
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|Lead Houseman||31/12/2020||Thỏa thuận|
|Supervisor, Housekeeping||31/12/2020||Thỏa thuận|
|ORDER TAKER (Bộ phận Buồng phòng)||20/10/2020||Thỏa thuận|
|Floor Supervisor||30/09/2020||Thỏa thuận|
|Public Area Supervisor||30/07/2020||Thỏa thuận|
|IN ROOM DINING SUPERVISOR||29/03/2020||Thỏa thuận|
|[Vinpearl Nam Hội An] Tuyển dụng Tổ trưởng cây xanh||30/05/2020||8 - 12 triệu|
|Giám sát Sân vườn||11/03/2020||5 - 8 triệu|
|Housekeeping Supervisor||20/03/2020||Thỏa thuận|
|Giám sát Laundry||31/03/2020||5 - 8 triệu|
|Housekeeping Supervisor||29/02/2020||Thỏa thuận|