Receptionist/ Nhân viên Lễ tân
Quy mô :
Mô tả công việc
- Greet guests in a friendly, smiley face and professional manner.
- Handle all Spa services’ booking and make booking arrangement accordingly.
- Be knowledgeable about all aspects of the Spa services and facilities.
- Provide information and literature of facility in person and via telephone.
- Control entry into all areas of facility by restricting all un-authorised individuals.
- Collect moneys or other suitable payment from clients for all services rendered.
- Exercise thorough knowledge of opening and closing procedures.
- Conduct Spa tours if required.
- Ensure smooth operation of Spa receptions
- Respond to inquiries by phone and in person, providing complete details of all Spa aspects.
- Handle special assignments and secretarial duties if require
- Upsell sales package following the Spa concept.
- Maintain the guest profile.
- Assist in the administration and implementation of staff training in reception operations i.e. business telephone usage, Guest relations, Spa treatments (massage, scrub, facial, etc.)
- Maintain inventory and stocking of all products unexpired.
- Follow the Telephone Etiquette Standards
- To ensure the facility is in peak condition at all times (operations and cleanliness).
- To ensure guest satisfaction at all times by ensuring that safety and service is always the Spa's first priority.
- To carry out any other duties and responsibilities as assigned
Quyền lợi được hưởng
- 13th salary and holiday
- Fully Isurance
- Allowance for lunch, moving...
- Working in a professional environment 5-star service.
- Follow the reviews and rewards according to the system.
- Competitive package of salary and benefit.
- Insurances paid in accoording with the law
Yêu cầu công việc
- Familiar with Point of sale systems, MS office, Property management systems etc.
- Excellent English skills, Korean and Japanese language is advantage
- Having Spa knowledge & Service is preferable
Yêu cầu hồ sơ
- Certificate qualification
- Portrait photo
Contact to Mr. Hoang - Mobile: 0961 567899 or via email: Gửi email
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