Housekeeping Admin

Hạn nộp: 30/09/2020
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Thành Phố Qui Nhơn - Bình Định

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Buồng phòng

Vị trí
Nhân viên

Cập nhật
23/07/2020 18:06

Mô tả công việc

Responsible for the accurate dissemination of information in coordinating the activities of the floor and Front Office and vice versa and other departments of the Hotel and guests.

To ensure efficiency in its performance by providing reliable information and highly responsible in doing necessary follow-ups.

To assist in administration for Housekeeping operations.

Maintain proper communication, coordination with guest, employee outside/inside department particularly Front Ofice and Engineering.

To provide a courteous and professional service at all times.

To maintain good working relationships with your own colleagues, and all other departments.

To have a complete understanding of and adhere to the hotel’s policy relation to fire, hygiene, health and safety.

To maintain high standard of personal appearance and hygiene at all times.

To have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained within.

To carry out any other reasonable duties and responsibilities as assigned.

As the center of communication responsible for receiving incoming calls from guest. In/out of department and convey it through proper channel.

Log down all information received with the name of caller and information.

Communicates with person concerned on matter of the hotel, especially guestrooms, public area, linen and laundry sections.

Receive the arrival and departure lists from Front Office/ Sales and inform the Executive Housekeeper Asst. and supervisor assigned in the area.

Pass on all information from the other departments to the person concerned.

Issued / receive floor and public area keys and make sure that the issuance /return control logbook is signed by the person concerned.

Perform other duties that maybe assigned to him/her by the supervisor.

Greet and is courteous to all guest and colleagues, use eye contact and always offer assistance.

Prepare housekeeper’s report and input into computer all room status report provided by the floor personnel.

Record all coming and outgoing calls in the logbook.

Perform special duties as required by Executive Housekeeper.

To attend to guests’ needs and complaints properly.

Responsible for the cleanliness of your own work area.

To arrange baby-sitting request.

Keep files and records in good order to enable you to locate information as requested.

To provide service and information to hotel guests.

To check master key,

Records daily activities and events in his/her logbook for the Exec. Housekeeper, Asst. Housekeeper and Supervisors information.

Coordinate with floor supervisors, G.S.A necessary information related to the housekeeping operations.

Establish priorities of work and repair to be done and constantly follow-up until work is completed.

File reports like discrepancy reprt, fit, group blocking, complementary order, GSA assignment sheet and housekeeping status report.

Prepare housekeepers report and update room status in the computer.

By the way she presents herself both on the telephone and in person she plays an important role in creating an excellent image of the Hotel.

Quyền lợi được hưởng

Employee Benefit Card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by Academy Accor.

Opportunity to grow within your property and across the world.

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Yêu cầu công việc

Significant experience in a customer-service position.

Extremely high spirit of Customer Service.

English: basic communication skills.

Yêu cầu hồ sơ

Does this sound like you? Apply now and help make Pullman Hotels Quy Nhon an exciting and innovative place to be. Please send CV to email: Tin đã hết hạn

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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Pullman Quy Nhon

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Quy mô:
28 Đường Nguyễn Huệ, Thành phố Qui Nhơn, Binh Dinh Province, Vietnam
Pullman Quy Nhon is scheduled to open on Quarter 2 - 2020, Pullman Quy Nhon is an up-scale urban resort located in Quy Nhon City in the Binh Dinh Province with stunning views onto the white-sand beaches in front of Quy Nhon and a very central location convenient for business and leisure with many attractions and city facilities available in not to far distance. With 356 well-appointed spacious guest rooms and serviced apartments, plus an array of facilities, an All Day Dining Restaurant on the 41nd floor with an attached Sky Terrace, a Mad Cow Wine & Grill and Sky Bar Deck on the 42nd floor with the best views in the city and province, bars for entertainment and business. Also a luxury spa and extensive conference and banqueting facilities, the hotel provides the perfect business or leisure getaway on Vietnam's stunning coast.