Front Office Manager (only female)
- Hạn nộp: 30/06/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Sơn Trà - Đà Nẵng
Giờ hành chính
Khách sạn/ Khu căn hộ
Tiền sảnh
22/05/2020 13:31
Mô tả công việc
2. Pays special attention to important guests and makes sure that they are satisfied with all aspects of stay in the Serviced Apartment.
3. Assists in answering inquiries pertaining to services, registration of guests, and shopping, dining, entertainment, and travel directions.
4. Monitors record of room availability and guests' accounts using Protel system.
5. Deals with complaints from customers and ensures that customers are appeased.
6. Ensures that cash advance or cash received upon check out are handled properly by Guest Service Officers.
7. Perform simple bookkeeping activities, such as balancing cash accounts when needed
8. Reviews activities in the Operations Department and devise strategies to make improvements within the department to enhance efficiency.
9. Ensure Guest Service are sufficiently stocked with stationery for operational purposes (letterhead, collateral)
10. Ensure all required policies are adhered to by Guest Service staff.
11. Ensure all guest registration and guest checkout documents are complete and accurate.
12. Ensure all guest refunds through credit cards are submitted to Finance on a timely basis.
13. Perform any other duties as required by the Residence Manager.
Quyền lợi được hưởng
Outdoor trip annually
Insurance according to Vietnam Law.
Yêu cầu công việc
Excellent verbal and written English; good interpersonal skills; well organized; self-motivated, careful and learning capable.
3-4 years working in a similar capacity is preferable but fresh graduate can be considered.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Lot A6, 10 Lê Đức Thọ, Nại Hiên Đông, Sơn Trà, Đà Nẵng
- https://www.alanseahotel.com
Alan Sea Hotel là một trong những khách sạn 5 sao hàng đầu tại Đà Nẵng, với quy mô 196 phòng tọa lạc tại lô 6-10 LÊ ĐỨC THỌ, Sơn Trà, Đà Nẵng, sẽ đưa vào vận hanh chính thức vào tháng 1/2018. Chúng tôi đang tìm kiếm các ứng viên tiềm năng đáp ứng tốt yêu cầu tuyển dụng cho các vị trí sau:
Thông tin liên hệ
- Nhân sự