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Learning & Development and Compliance Manager
- Hạn nộp: 30/09/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
- Conduct regular training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate, coordinate, deliver and follow-up on all departmental training activities within the hotel
- Main focus on ongoing internal training for guest experience in all aspects of the hotel industry
- Identify training needs for the purpose of personal training and development of heartiest and follow Accor guideline for team support in training needs
- Conduct all Accor and Sustainable Compliance training
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Handle monthly reporting for Accor and for Owners – Training & Development + Compliance reports
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Monthly Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Facilitate and support Accor’s vision throughout the business internal and external
- Facilitate and support CSR events for the hotel and work with Accor hotels in Hanoi for compliance
Quyền lợi được hưởng
- Competitive remuneration package
- 100% service charge earned during probation period
- Joining one of the biggest International Hotel Group in the world
- Opportunity for career advancement, training and development within the property and across the world
- Opportunity to experience international hotel’s service standards & to grow interpersonal skills.
- Accor employee’s benefits as per hotel policies
- Working in teamwork environment & experiencing multitasking to enhance skills for international hotel’s service standard
- Other benefit as per hotel policy and Labor law
Yêu cầu công việc
- Bachelor’s Degree or Diploma in Human Resources Management / Hotel Management
- Minimum 1 year of training/facilitation experience
- Experience in internal hotel chain will be preferred but not limited
- Great customer service skills and demonstrates customer centric attitude
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- Strong team spirit with Can Do Attitude
- Ability to balance Business requirement inline with people’s requirements
- Maintain supportive dialogue with all Department Heads , Owners , Accor and senior management
- Has passion for training
- Demonstrates Passion for hotel industry
Yêu cầu hồ sơ
- Apply directly via Hotel Job
- Or Contact our Talent & Culture Department for further information
Nộp hồ sơ ứng tuyển
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Số 21, phố Duy Tân, Hà Nội, phường Dịch Vọng Hậu, Quận Cầu Giấy, Thành phố Hà Nội, Việt Nam-
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https://all.accor.com/hotel/C265/index.en.shtml
Situated in Hanoi's new business district, Mövenpick Living West Hanoi is an ideal choice for both business and leisure travelers desiring a blend of traditional and modern elements. Drawing inspiration from the culture of the Northern mountainous plains, the hotel features 196 sophisticated and modern rooms and suites. It also offers a state-of-the-art conference center with a 273 sqm ballroom and three adaptable meeting rooms, an indoor saltwater pool, a delightful all-day dining restaurant and an Executive Lounge.
Quy mô: 
Số 21, phố Duy Tân, Hà Nội, phường Dịch Vọng Hậu, Quận Cầu Giấy, Thành phố Hà Nội, Việt Nam
Thông tin liên hệ
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Ms. Hằng - Talent & Culture Department -
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