F&B Outlet Manager

• To create the positive publicity opportunities.

• To conduct up-selling training for the staff.

• To Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific.

• To do menu engineering of food and beverage with culinary team through point of sale system.

• To update daily E-log file and Glitch.

• To Actively pursue cost saving measures

• To ensure recycle process within an outlet

• To Forecast business demand.

• To set up par level and to control stock level with par level

• To ensure to manage the restaurant or bar with following:

- To oversee the application of all standards in accordance with the Brand standards and manual procedures.

- To adhere to opening and closing procedures.

- To adhere to daily cash off procedures.

- To conduct the effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.

- To take care of all guests while dining in Food and Beverage outlet(s).

- To encourage and motivate staff to provide optimum services during all shifts.

• To share guest feedbacks and comments with culinary team and Assistant Director of Food and Beverage.

• To manage and update the customer database and profile.

• To develop and implement a seasonal promotional calendar for F&B products in a restaurant.

• To anticipate market research and review operational update if needed in terms of market changes

• To conduct regular competitor analysis in current market.

• To be responsible in keeping workplace safe and secure and to participate in any hotel activity related to safety management.

• Competitive salary
• Service charge
• Social Insurance as law
• Bao Viet Health insurance for personal and family
• 24/7 Accident Insurance
• Rest & Relaxation Allowance per 3 months: 2 million.
• Relocation assistance
• Repatriation allowance
• Home Leave allowance
• Housing, uniform, meal and transportation are provide by resort
• Gym room

1. Education:

Diploma in Hotel Management, Food & Beverage, or related field.

2. Service years in the field:

4 years related experience, including supervisory experience, or an equivalent combination of education and experience

3. Service years in supervisor/manager level:

4. Knowledge and skills:

Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by the local government agency.

Problem-solving, reasoning, motivating, organizational and training abilities.

Good writing skills

Leadership Skills

5. Language: Professional English

Certificate related job applied
Phone: 02973 97 8888/ 0919 290 709 (Human Resources)