F&B Outlet Captain

• Engage leadership that inspires and empowers the subordinates.
• Assist with the strategic direction for the departments of responsibility and proactively convey guidelines for staff that shapes the unparalleled standards expected.
• Make certain that areas of accountability are executed in uncompromised levels.Proper utilization of resources is a must.
• Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
• Produce regular and special reports; maintains required records and files.
• Ensure all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
• Provide excellence guest service, while having the ability to predict and exceed the guest’s needs and expectations.
• Keep the work environment clean and organized, free of clutter.
• Assure a smooth transition during shift change, remain on duty in position until a replacement is present.
• As the guest departs the outlet, thank them for dining with you and extend a sincere invitation to dine with us again.
• Handle guest complaints immediately, involve management when needed.

• Uniform
• Duty Meals
• Free Shuttle
• Insurance 24/7
• Monthly Services Charges
• Annual Health Check

• Two – Four years working experience required.
• One year department experience preferred.
• College degree, Microsoft Office knowledge required.
  
• Must present a well-groomed appearance.
  
• Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. Fluency in English is an advantage
  
• Requires a working knowledge of food and beverage services, policies or operations.
  
• Work well with minimal supervision.
  
• Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy..
  

Apply by Hoteljob.vn 

Or contact to Human resource department - Grand Ho Tram Strip

Phone number : 0254 378 8130/8125/8124

 Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam