Golf Receptionist

• Answer the phone in a cheerful, professional manner and assist the caller or direct the call to the appropriate staff members.
• Ensure accurate data entry for each object in the right customers and customers using the items on the golf course.
• Act as a guide to Guests when they arrive at the Club to ensure that they reach their destination and receive immediate assistance.
• Provide staff members with administrative support as needed. This support could consist of ongoing projects that are carried out on a daily or weekly basis or unscheduled projects.
• Maintain the general filing system and file all correspondence.
• Implement the tee time booking systems and procedures.
• Implement effective tee time management procedures to ensure the availability are optimized.
• Assist in the planning and preparation of meetings, conferences and tournaments.
• Assist to prepare passports & scorecards for tournaments, large groups or The Grand guest when you have accurate information.
• Ensure all working areas and working tools are kept clean and tidy at all time.
• Capture the information about the resort including restaurants, tournaments, golf course maintenance schedules and etc. to provide our customers in a timely manner;
• Participate in internal and external activities that are judged as appropriate to enhance the prestige of the company; or broaden the scope of the company’s operations by fulfilling the public obligations of the company as a participating member of the community;
• Perform side work duties as assigned;
• Keep yourself well-groomed, clean and tidy at all times;
• Keep supervision informed on a timely basis of any undue variance from expected results including guest complaints;
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies

• Uniform
• Duty Meals
• Free Shuttle
• Insurance 24/7
• Monthly Services Charges
• Annual Health Check

• Must be organized, detail – oriented and be able to handle multi tasks with problem-solving skills.
• Must be honest and trustworthy, respectful, flexible.
• Must be able to demonstrate sound work ethics.
• Must possess strong customer service, oral communication and organization skills.
• Must possess abilities to work with sensitive and confidential information.
• Must be able to perform multi tasks and work on own initiative.
• Must possess good computer skills and good oral communication skills.
• Must be able communicate well in English verbally and non-verbally.
• Must be able to greet members and regular guests by name.
• Experience as a Cashier or previous experience in golf is an advantage.
• Degrees or Certificates in Hospitality are preferred.
• Previous experience in using a computerized POS system is an advantage.

Apply by Hoteljob.vn 

Or contact to Human resource department - Grand Ho Tram 

Phone number : 0254 378 8130/8125/8124 - 0913 339 773

 Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam