• Familiarizes with the hotel operating systems

• Safeguards the Hotel’s assets, and associated peripherals, personal computers, printers and related software’s as well as all interfaces in the hotel systems

• Maintain & improves existing data processing system.

• Prepares & update computer operation manual.

• Responds to enquiries from user departments pertaining to the computer system.

• Provides computer training to staff of user departments

• Maintains control on user departments’ requests on designing report formats and /or altering the standing data in the system (e.g. Change of menu prices in POS system)

• Conducts periodic files maintenance and watches out Front Office availability of file size

• Establishes and maintain accessibility control of entering the computer room to authorized personnel only; and upkeep it always in a tidy condition.

• Keeps abreast with contemporary computer development and/or EDP technology evolvement, suggests and reports to the Controller thereon.

• Advises the Controller on annual maintenance for both hardwares and softwares.

• Establishes stringent rules in prohibiting staff form loading unwanted softwares onto personal computer, and purges those unlicensed and unwanted softwares if found.

• Ensure that back-up of all file is being done regularly.

- Life & Health Insurance

- Uniform, Laundry & Meals

- Opportunity for career growth

• Bachelor’s Degree in Computer Science or related field experience

• Minimum of 5 years of relevant IT experience, previous hospitality experience preferred

• Preferred Experience: Opera PMS | Micros POS | Networking

• Knowledge in hardware trouble shooting, software installation, telephone and voicemail system installation

• Good communication, attention to detail, excellent organizational, problem-solving skills.

. Ability to work under pressure.

• Must be flexible in working hours, including weekends, evenings and holidays