Receptionist- Nhân viên lễ tân

Hạn nộp: 18/03/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Cát Hải - Hải Phòng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
29/02/2024 13:15

Mô tả công việc

Main Responsibilities

• Review hotel arrivals, departures and in-house reports to manage guest requests, VIP arrivals, group bookings and other reservations requiring special attention.

• Handle VIP guests as required.

• Handle group bookings as required.

• Register arrival guests according to established standards and procedures including the adherence to all credit and accounting procedures.

• Manage guestroom inventory by communicating regularly with Housekeeping to ensure rooms are available for efficient check-in.

• Responsible for room allocation for arrival guests according to reservation requests and inventory availability.

• Program guest keys following established standards and procedures.

• File and manage registration cards for guests according to established standards and procedures.

• Create, modify and cancel guestroom for arrival reservations when required.

• Review guestroom folios to check discrepancies and ensure special billing arrangements are properly carried out.

• Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.

• Check-out guests efficiently and courteously according to established standards and procedures including the adherence to all credit and accounting procedures.

• Post manual charges, advance deposits, no show charges and other charges as required following established procedures.

• Balance all folios “0” before guests depart.

• Carefully manage the cash float according to established standards and procedures.

• Conduct routine inventory taking to ensure stock levels for operating equipment.

Quyền lợi được hưởng

6 working days or 48 hours per week

100% salary of probation contract with monthly service charge

Free accommodation at nice and modern staff house

Uniforms and duty meals provided by hotel

Social – Health insurance per labor code

Employee of the month/ Year award/ Birthday celebration/ Year End Party

Special discount with Accor properties

Career development opportunities at the international hotel group

Yêu cầu công việc

- Experience is a plus- High School or Vocational Certificate in Hotel Management, or related field.

- Good communication skill in English

Yêu cầu hồ sơ

TU BUI – T&C

Cat Co III Beach, Cat Ba Island, Cat Hai Dist.

Hai Phong, 180000, Vietnam

T: (+84) 225 388 7360

M: (+84) 379 939 978

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

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Sắp xếp đánh giá:

Hôtel Perle d'Orient Cat Ba - MGallery Collection

Theo dõi

Chat

Quy mô:
Bãi tắm Cát Cò 3, tt. Cát Bà, h.Cát Hải, TP.Hải Phòng.
Nestled between towering limestone karsts and lush island mountains, Hôtel Perle D'Orient Cat Ba – MGallery welcomes travellers to a world of tranquil beauty, unhurried exploration and homegrown delights. The resort brings a cosmopolitan touch to a classic Indochine style, while offering guests sublime views of Lan Ha Bay and nearby Cat Ba National Park. Featuring an open-style layout that's modelled after traditional Vietnamese homes, each of 121 rooms at Hôtel Perle D'Orient has been designed to evoke Indochine's storied history. It is a history that comes alive in the well-appointed interior décor: high quality hardwood floors, old-style clawfoot bathtubs, rattan wicker chairs, traditional ceiling fans and intricate tiling patterns. All make use of classic material and furnishings to capture the spririt of heyday Indochine