Front Desk Agent / Receptionist
- Hạn nộp: 30/06/2021
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
Quận Ba Đình - Hà Nội
Làm theo ca
Mô tả công việc
Main Duties & Responsibilities
o Reads the logbook daily and take action accordingly.
o Provides information regarding the hotel’s facilities & services.
o Ensures to always be informed of VIP in-house and daily functions.
o Handles guest complaints in accordance with service recovery guidelines.
o Assigns rooms and checks in/out guests in accordance with established standards.
o Checks guest history of all arrivals on shift and gets familiarized with the information.
o Greets and addresses guests by name.
o Thanks every guest when they depart.
o Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.
o Handles the following situations in accordance with hotel policy:
Early arrivals and late check outs
Rebate and paid outs
o Runs the night audit
o Post folios and relevant data in the system immediately and accurately.
Quyền lợi được hưởng
Yêu cầu công việc
- Ideal candidates must have at least 2-3 years experience in the same role at 5 star Hotel .
- Friendly to work with, good customer service mind.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB
- 343 Đội Cấn, Liễu Giai, Ba Đình, Hanoi, Vietnam
The Five Residences Hanoi - 345 Doi Can, Hanoi - Opening Quarter IV 2020. Discover an oasis of tranquility and a renewed sense of balance at The Five Residences in Hanoi. Located on Doi Can Street in Hanoi’s embassy district, you’ll discover a personal sanctuary where every room has been designed to dim the buzz of the streets, giving you a quiet space to contemplate everyday life. Saffron Collection - In an ever more complex yet cookie-cutter world, guests are seeking originality and a level of elegance that is desirable because it is so unique. The Saffron Collection is a curation of privately owned hotels, each a unique creative expression that presents compelling stories of people and place, giving our guests a contemporary experience with a hint of nostalgia. The Saffron Collection moves beyond design clichés and celebrates an authentic, stylish lifestyle in each setting. Our boutique hotels are recognised as an ambassador of their local culture, mesmerizing travelers from all over the world with the soul of each hotel.
Thông tin liên hệ
- Vu Cam Van - Executive, HR