Restaurant Supervisor / Giám sát nhà hàng

• Arrive on duty with a clean, sober and smart appearance, responsible for high standard of service of F&B in the restaurant; plans, control and co-ordinate activities of all associate in the restaurant.

• Prepare monthly training plans and training reports with the manager.

• Maintain a good working atmosphere and teamwork within his department and throughout the hotel.

• Responsible for hygiene, cleanliness and good appearance of his station, and proper maintenance of all operating equipment, furniture and fixtures

• Ensure that all associates are aware of the hotel facilities, name of F&B outlets, hours of operation, etc

• Ensure that the restaurant is properly equipped and staffed at all times. Check reservation.

• Responsible for achieving the budget & controlling beverage costs in close co-operation with the cost controller.

• Establish good guest contact by setting up guest history cards, greet guests by name when possible, inform regular guests about activities and promotion in the restaurant

• Take care of all guest paying special attention to V.I. P’s. Solve all problems occurring in area of responsibilities Supervise outlet service.

• Prepare daily briefing for all associate on duty on menu knowledge, alcoholic and non-alcoholic beverages, food promotions and internal news, etc.

• Consult the Chef on daily specials. Make sure that all subordinates know about each month’s target of sales and work together to achieve the set target.

• Responsible for log book reports to ensure that all guest comments, complaints and daily incident which happened in the outlet are written down in the log book and forwarded to the Restaurant Manager.

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12 annual leaves/ year

- 24h accidental insurance

- Uniform + staff meals

• Positive interpersonal skills required.

• Manages operating equipment inventory, breakage control.