- Hạn nộp: 28/02/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
Làm theo ca
Mô tả công việc
o Reads the logbook daily and take action accordingly.
o Provides information regarding the hotel’s facilities & services.
o Ensures to always be informed of VIP in-house and daily functions.
o Handles guest complaints in accordance with service recovery guidelines.
o Assigns rooms and checks in/out guests in accordance with established standards.
o Checks guest history of all arrivals on shift and gets familiarized with the information.
o Greets and addresses guests by name.
o Thanks every guest when they depart.
o Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.
o Handles the following situations in accordance with hotel policy:
Early arrivals and late check outs
Rebate and paid outs
o Runs the night audit
o Post folios and relevant data in the system immediately and accurately.
Quyền lợi được hưởng
Yêu cầu công việc
2. Minimum 1 year of experience in a similar position preferably in the hospitality business.
3. Proficiency in English and computer literate.
4. Able to work under pressure.
Yêu cầu hồ sơ
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