RECEPTOINIST
- Hạn nộp: 28/02/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
3
Kiên Giang
Làm theo ca
Resort/ Khu Du lịch
Tiền sảnh
Nhân viên
21/12/2020 21:31
Mô tả công việc
o Reads the logbook daily and take action accordingly.
o Provides information regarding the hotel’s facilities & services.
o Ensures to always be informed of VIP in-house and daily functions.
o Handles guest complaints in accordance with service recovery guidelines.
Front Desk
o Assigns rooms and checks in/out guests in accordance with established standards.
o Checks guest history of all arrivals on shift and gets familiarized with the information.
o Greets and addresses guests by name.
o Thanks every guest when they depart.
o Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.
o Handles the following situations in accordance with hotel policy:
Early arrivals and late check outs
Rebate and paid outs
Refund
o Runs the night audit
o Post folios and relevant data in the system immediately and accurately.
Quyền lợi được hưởng
Yêu cầu công việc
2. Minimum 1 year of experience in a similar position preferably in the hospitality business.
3. Proficiency in English and computer literate.
4. Able to work under pressure.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 25 - 99
- LÔ 68, đường Suối mây, Xã Dương Tơ, Huyện Phú Quốc, Kiên Giang, Việt Nam
SIENA RESORT AND SPA
Thông tin liên hệ
- Mrs Bê Trần - HR