F&B Waiter/ Waitress

Job Summary –

-Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Essential Duties and Responsibilities-

 -Ability to verbally communicate effectively with guests and co-workers.

- Take and serve guest orders promptly and according to service manual.

- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

- Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.

- Communicate with the kitchen regarding the length of wait for food items, re-cook orders, and product availability.

- Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

-Check in with guests to ensure satisfaction with each food course and/or beverages.

- Maintain standards of food sanitation and food quality and follow appropriate procedures for serving alcohol.

- Stock side stations with proper amounts of silverware, glasses, cups, folded napkins, etc.

- Set up receptacles for trash and dirty linen and transport clean and soiled linens as required.

- Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.

- Ability to handle POS and Cashier System and works within all pre-set budgetary limits.

- Any offer tasks will be assigned by Superiors

- Competitive salary and others benefit

- Service charge according to Hotel policy

- 13th months salary

- Opportunity for training and development

- 2 days off/ week

- 12 Annual leave per year

- Uniform and meal will be provided by hotel

- Team building

- 24/7 insurance

- Fluent in English and Vietnamese, both written and spoken
- Basic computer skills
- Hotel management college diploma or above
- Customer - oriented, customer relationship skills
- Knowledgeable about beverages and experience of working in restaurant

Kindly contact us at  028 3822 8888 - Ext: 2700 (Ms. Phuong - HR ) or via email: Nộp hồ sơ

For more information about job vacancies please dial: 028 3915 5397 or visit our LinkedIn page: https://www.linkedin.com/company/new-world-saigon-hotel/