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Khảo sát ý kiến khách hàng về giao diện mới của Tại đây

1140 400
24222 1


  • Hạn nộp: 30/03/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Kiên Giang
Giờ làm việc
Làm theo ca
Vị trí
Nhân viên
Cập nhật
18:12 02/03/2021

Mô tả công việc

Job Summary
  • Be proactive when dealing with guests and serving the guests in the most hospitable manner, all guests arriving to the hotel will be welcomed. Bid farewell to all departing guests in the most courteous and professional manner. Have knowledge of local areas and be updated about cultural, historical attractions as well as its locations and hours of operation.
Essential Duties and Responsibilities – (Key Activities)
  • Eagerly connect with everything and everyone, foster an environment where social responsibility, art, culture, food and technology are topics of great interests. Always, build and develop communities that promote diversity and connections. Furthermore, is engine for creativity and innovation coupled with counterbalance to complexity.
  • At all-time well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and offer assistance at all time without being asked by the guest.
  • Maintain the entrance, main door area clean and tidy, free of obstacles and ensuring the traffic through the driveway is controlled.
  • Adhere to guest contact standard at all time.
  • Provide complete knowledgeable with the service offered by the hotel, how and where these facilities could be obtained in order to give accurate information to guests.
  • Assist guests in and out of taxis and other vehicles and remove baggage from vehicles enabling the associates to escort guests, with baggage to the front desk for check-in.
  • Record all out-going taxi transfers into Concierge Taxi Log.
  • Call taxis for guests as required and do the best to ensure the guests are not overcharged by taxis by either negotiating with the taxi driver himself or by cautioning the guest to be on the alert.
  • To properly recorded down all incoming and outgoing luggage or package.
  • Be knowledgeable to assist guests in these inquiries and requests for transport and other information.
  • Be aware of the events of the day and the activities going on in the hotel.
  • Be alert of VIP, special attention, regular and long-stay guests when they present at the lobby, address the guests by name whenever possible.
  • Alert security or Guest Services Manager (Duty Manager) whenever a seemingly suspicious looking person is present.
  • Must be fully conversant with emergency evacuation and fire procedures
  • Carries out any other reasonable duties and responsibilities as assigned.
  • Handling guest messages, faxes and mails.
  • Taking care of guest’s baggage, including safe custody, airlines check-in, have them shipped or repaired.
  • Mail and courier services both local and overseas.
  • Be aware of the daily weather forecast.
  • Ground transfer, taxies, limousine, and coaches (Basically anything with wheels, ground transport).
  • Conduct outside errand (cobbler, tailor alteration, purchased medicine, purchased major sports & concert tickets, etc.)
  • Be aware of the hotel’s daily banquet functions / events.
  • Maintain cleanliness and orderliness of the hotel’s main driveway, ensuring smooth traffic flow at all times and nil parking obstruction at the wheel chair bay.
  • Explain choice of parking options and able to direct guest if requested.

Quyền lợi được hưởng

  • Attractive, competitive salary
  • Accomodation/Meals: Sun Home with full amenities according to 3-star hotel standards; 3 meals/day
  • Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort
  • The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)
  • Holiday/ New Year bonus. 13th month salary
  • Training & Development

Yêu cầu công việc

Social Skills
  • Operational knowledge
  • Mature, people person and good motivator; is a vibrant explorer and curious by nature.
  • Excellent interpersonal and communication skills, eagerly connect with everything and everyone
  • Seize opportunities to synergize
Language Skills
  • Good communication skill in English verbal, listening and writing
Qualifications -
  • Certifications or diploma in hotel study is preferred

Yêu cầu hồ sơ

Please send your CV through this Hoteljob application or contact us via the email address: Gửi email

Note: We will contact to the candidates shortlisted.

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Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Sắp xếp đánh giá:

  • KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc
  • 02973716666
  • New World Phu Quoc Resort is situated on the southwestern tip of Phu Quoc facing acclaimed Kem Beach. Guests can select from 375 villas in seven configurations starting from 124 square metres in size to the grand 414-square-metre Presidential Villa. Every thatched-roof villa includes a private swimming pool. The resort’s private stretch of Kem Beach is a magnet for water sports, beach lounging and magnificent sunsets, but the meandering pathways through the resort’s landscaped gardens also lead guests to a myriad of additional recreational options, including an outdoor swimming pool, fitness centre and studio, a 16-treatment-room spa and kids’ club for little vacationers. Restaurants and bars satisfy holiday indulgence with an all-day café, specialty restaurant, pool bar and beachside restaurant offering lush tropical ambience and views to accompany island, regional and international cuisines.