Quy mô :
Ngo Dang Duy 02433117555 - Ext: 2082 Manager, HR
343 Đội Cấn, Liễu Giai, Ba Đình, Hanoi, Vietnam
Mô tả công việc
Ensures implementation of SOP and all policies & procedures related to the department.
Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
Ensures all opening and closing duties are implemented in accordance with established standards.
Reviews weekly forecasts and schedules Team Members accordingly.
Assists hands-on in the operation during peak periods as required.
Ensures a strict room key control system is implemented.
Plans and implements replacement of FF&E and OE in accordance with needs and available budget.
Works closely with the Engineering to implement an effective preventative maintenance system.
Controls consumption and maintains a cost-effective inventory of guest supplies, chemicals and amenities.
Ensures Team Members perform in accordance with health and safety regulations.
Plans and implements regular General Cleaning programs.
Implements an effective energy conservation program in coordination with Engineering.
Coordinates daily room and public areas cleaning priorities.
Conducts daily room checks as well as laundry & dry cleaning spot checks and public area inspections.
Plans and sets up proper procedures on all linen and uniforms issued and control monthly linen inventories.
Ensures all furniture and supplies are properly placed in accordance with standards.
Quyền lợi được hưởng
Yêu cầu công việc
o Sets challenging but achievable goals for self
o Communicates effectively with colleagues
o Can express a convincing argument to support views
o Always puts the needs of the guest first
o Resolves guests' concerns, seeking assistance where needed
Teamwork and Collaboration
o Works well with others - asks for help and offers support when needed
Process and Project Management
o Follows standard procedures and performs job efficiently
o Handles unexpected changes well
o Can solve routine problems with little or no supervision
Management and Leadership
o Where appropriate, supervises the work of others well
o Takes full responsibility for final decisions
Mentoring and Coaching
o Actively coaches others
Change and Innovation
o Is calm and focused during times of change or uncertainty
o Comes up with ideas for improvement
o Always looks for opportunities to improve skills
o Consistently acts in line with our core values
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|TRƯỞNG BỘ PHẬN BUỒNG PHÒNG||29/11/2020||12 - 20 triệu|
|Trưởng bộ phận buồng phòng ( 10 - 12 triệu )||30/11/2020||Thỏa thuận|
|Trưởng bộ phận Buồng phòng (Housekeeping Manager)||30/09/2020||Thỏa thuận|
|Trưởng/phó/ Giám sát bộ phận Buồng||25/08/2020||12 - 20 triệu|
|Trưởng Bộ phận Buồng ( Khách sạn 3 sao tại Bãi Khem Phú Quốc)||31/07/2020||Thỏa thuận|
|Trưởng Buồng Phòng||15/05/2020||Thỏa thuận|
|Excutive housekeeper/ Trưởng bộ phận buồng||31/03/2020||12 - 20 triệu|
|Laundry Manager||29/02/2020||Thỏa thuận|
|Housekeeping Manager||31/03/2020||Thỏa thuận|
|Executive Housekeeper/ Trưởng bộ phận Buồng||30/03/2020||Thỏa thuận|
|Trưởng bộ phận Buồng phòng||31/03/2020||Thỏa thuận|
THÔNG TIN LIÊN HỆ
Địa chỉ: 343 Đội Cấn, Liễu Giai, Ba Đình, Hanoi, Vietnam