Assistant Chief Concierge

Hạn nộp: 18/08/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Trợ lý, thư ký

Cập nhật
24/01/2024 10:36

Mô tả công việc

Maintain and enforce all quality standards and procedures from guest’s pre-arrival, to guest’s arrival, during guest’s stay and departure.

Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

Handle guest complaints and reports them on a timely manner to concerned Department Heads.

Manage all luggage deliveries and collections.

Ensure proper receipt, storage and shipment of luggage and packages for guests.

Have good relationships with guests in order to guide, provide them with inside and outside information when requested.

Quyền lợi được hưởng

• Competitive salary

• Insurance as labor law

• At least 14 annual leave, 2 days off per week

• Contract 2 years included probation period

• Relocation, repatriation allowance

• Rest and relaxation, Home leave allowance

• Accommodation, uniform, transportation, and meals are provided

• Service charge as revenue

• International working environment, join courses of IHG Group

• Healthcare insurance for personal at least 6 months and for the family after working 2 years

• 24/7 accident insurance

• Other benefits

Yêu cầu công việc

Diploma or Degree of Hotel Profession.

Experience in field of Customer Service or Reception.

Extremely high spirit of Customer Service.

Computer skills: proficient in Microsoft Office.

English: Good communication skills.

Yêu cầu hồ sơ

Please send CV to email: Tin đã hết hạn

Phone: 0919 859 020 (Ms. Quanh)

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

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Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

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Sắp xếp đánh giá:

Regent Phú Quốc

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Quy mô:
Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
https://recruitment.regentpq@ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.