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In-Villa Dining Server - Nhân Viên Phục Vụ_Villa
- Hạn nộp: 31/05/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- When entering the guest villa or suite, you make guests feel comfortable by always maintaining a prosessfional attitude and appearance, while acting with discreetness.
- You acknowledge guests by name and personalize interactions within the service processes, aiming to make each In-Villa Dining experience as memorable and unique as possible.
- Transform the guest villa or suite into a reflection of our restaurants and bars. You do this by presenting the items and serving the guests, as they are being served inside the restaurant.
- Your body language is positive and confident, yet humble, creating an inviting and approachable atmosphere for our guests.
- You look for opportunities to positively surprise guests through small or large gestures and acts of kindness.
- Be able to apply intuitive service, ensuring that service happens swiftly and without invading the guests’ personal space.
- You are pro-active in supporting your In-Villa Dining colleagues, but also in other food and beverage outlets if requested by the management.
- Your communication with colleagues, through both body language and voice, is always calm and with a gracious tone.
- You oversee the amount of work and are pro-active in asking for assistance from colleagues whenever required.
- Be considerate and careful when transporting items by buggy throughout the resort, always give priority to guests and adhere safety regulations.
- Ensure all trays and tables are setup according to the resort’s standards and that service stations are fully stocked and ready for operation.
- Know where all suites and villa numbers are located throughout the resort, in order to ensure faultless and fast delivery
- Be pro-active in verifying preparation times and ensure that guests are informed if any delays or irregulation occur.
- You are responsible for setting up trays according to the different orders and actively monitor preparation times to ensure delivery of food & beverage items happens within a timely manner.
- You responsibly handle cash and credit card payments, resulting in an accurate daily report at the end of the day.
- Make sure all In-Villa Dining equipment and buggies are spotlessly clean. You do this by following cleaning checklists, but also by taking control and inspect the areas on a regular base.
- Always live up to the standards set by the Regent brand, by assuring you know the standard operating procedures and making sure they are respected.
- You know the Forbes Travel Guide Standards that are applicable for restaurants & bars and you ensure that you implement them within the service processes.
- You pay attention to small details, which visually expresses in a spotlessly clean workspace, tailored services and a well-groomed appearance.
- You have the knowledge to solve problems on the spot, but also knows when to ask for assistance from colleagues. Always follow up on guest issues and report occurred problems to the management.
Quyền lợi được hưởng
- Competitive salary
- Insurance as labor law
- At least 14 annual leave, 2 days off per week
- Contract 2 years included probation period
- Relocation, repatriation allowance
- Rest and relaxation, Home leave allowance
- Accommodation, uniform, transportation, and meals are provided
- Service charge as revenue
- International working environment, join courses of IHG Group
- Healthcare insurance for personal at least 6 months and for the family after working 2 years
- 24/7 accident insurance
- Other benefits
Yêu cầu công việc
- Commitment: You are dedicated to your work and always intend to perform as best as possible. You do not go home before your tasks are finished or carefully handed over to your colleagues
- Growth mind-set: You believe that you can always improve and develop skills, by facing challenges, learning from mistakes and genuinely listen to feedback.
- Ambition: You are eager to learn more and enthusiastic to continuously improve your knowledge and skills in order to become a real Regent connoisseur.
- Pro-active attitude: You are driven by intrinsic motivation and are always one step ahead in doing daily tasks and anticipating guests’ needs.
- Anticipation: You are anticipative when it comes to service delivery, you think on your feet and easily adapt service depending on different guest types.
- Knowledgeable: You make sure you have product knowledge and know about the products we use in order to answer questions and make recommendations.
- Consistency: As a server you are consistent in the service provided and know how to deliver the right quality within the right time.
- Team player: Together with the team you work towards a common goal and you understand the importance of your role within the team, while always willing to support your colleagues.
Yêu cầu hồ sơ
- Kindly send your CV to our email: recruitment.regentpq(at sign)ihg.com
- Phone: 02973 88 0000/Hotline: 0919 290 709 (HR Department)
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Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang-
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https://Ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.
Quy mô: 
Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
Thông tin liên hệ
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Ms. Trúc - Recruitment Team -
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