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1140 400
26169 1

Learning & Development Manager

  • Hạn nộp: 06/11/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Cập nhật
06/10/2021 14:17

Mô tả công việc

- Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

- Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

- Ensure effective training programs are in place for the following: New Employee Orientation Train the Trainer Customer Service - --- Training Technical job specific training (through certification of departmental standards and procedures) Supervisory Skills Training - Management Development Fire, Life and Safety Training Selling Skills Employee retraining

- Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved

- Maintains all hotel training records

- Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

- Design, produce and implement training programmed which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

- Attend departmental training session and critique performance

- Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc

- Assist Department Trainers in preparing and conducting departmental training and assess accordingly

- Prepare and monitor training programs for: Management Trainees Work Experience Hotel School Trainees, etc

- Obtain a network of specialist training professionals who can assist with the conduct of training programmed for advanced or specialist training

- Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

- Produce monthly training reports for your Manager and the General Manager including: Internal Training Programs conducted:

+ Who attended

+ Number of people attended

+ Duration of training

+ Who trained

+ Cost of delivery (including labor costs)

- Anticipated return on investment and/or training goal External training programs attended:

+ Who attended

+ Number of people attended

+ Duration of training

+ Who trained

+ Cost of delivery (including labor costs)

+ Anticipated return on investment and/or training goal

- Liaise with other IHG Training Managers to share experiences and resources

- Liaise with educational institutions conducting hospitality and training courses

- Maintain current information and records of suppliers of training resources and materials

- Delivers briefings of all internal programmed to executive management and department heads

- Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager

- Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines

- Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

- Regularly communicates with staff and maintains good relations

- Works with Superior in the preparation and management of the Department’s budget

Quyền lợi được hưởng

• Insurance as labor law

• Healthcare insurance for personal at least 6 months and for family after working 2 years

• 24/7 accident insurance

• At least 14 annual leave, 2 day off per week

• Relocation, repatriation allowance

• Rest and relaxation, Home leave allowance

• Accommodation, uniform, transportation and meals are provided

• Service charge as revenue

• International working environment

Yêu cầu công việc

Required Skills:

- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Corporate certification in training programs may be required such as 360 Feedback Certification, GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.

- Proficient in the use of Microsoft Office

- Problem solving, analytical, reasoning, motivating, organizational and training abilities.

- Good writing skills


- Bachelor’s degree or Diploma in Human Resources or Training.


- 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

Yêu cầu hồ sơ

- English CV

- Certificate related job applied

- Email apply: Nộp hồ sơ

- Phone: 02973880000/ 0919 290 709

Chia sẻ:

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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá:

  • Quy mô:
  • Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
  • At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.

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