[Best Western Hạ Long] Security Supervisor

1. Prepares weekly staffing schedules, monitors employee attendance and assists in planning work schedules. Maintains a Hotel logbook on incidents, complaints etc. Refers them, if required to the appropriate department for follow up action.

2. Responsible for handling daily routine according to the standard operation procedure at all times while on duty. If unable to solve problem, report to the Assistant Security Manager in a timely manner.

3. When the Manager is not available, delegate to, supervise all employees within the department, and assist them in preparing work schedules.

4. Performs special duties as required by the Security Manager and Assistant Security Manager.

5. Immediately investigates the details of a case in accordance with operation procedure. Supervise the situation, and timely report.

6. Trains the new employee of hotel security & safety as required by the hotel.

7. Co-ordinates internal & external of security work. Frequently inspects hand-over within the Security Department.

8. Prepares various monthly reports as required by Security Manager.

9. Frequently pays attention to security & safety within the hotel at all times. Provides feedback about the results to the manager in a timely manner.

10. Knows well fire emergency pre-plan. Be aware of responsibility in a fire disaster.

11. Arranges and adjusts departmental duty schedules according to the hotel business status. Guides the work of security captain accordingly.

12. Arranges security & safety work towards the special personage.

13. Establishes good relationship with departmental employee and hotel employee.

14. Frequently makes up a summary through the work, especially concerning creating better work standards. Pay attention to spare time education.

15. Regularly reports the reasonable suggestion and requirement through the work.

16. Pays attention to the confidentiality.

17. Assists in organizing regular departmental training for new employee.

18. Pays particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.

19. Spots check on employee work attendance.

20. Assists HR department in organizing the training work.

21. Identifies and develop leadership qualities among subordinates in order to guide them towards the path of career enrichment with the hotel and additionally provide the Hotel with a source for future management.

22. Attends regular meetings on a periodical basis.

23. Performs other related duties, and special projects as required by the Security Manager.

Joining training courses according standart of Best Western Hotels

Good salary, benefits and bonus

Have annual physical examination

Supporting shift meals at staff canteen

- Proficient in the use of Microsoft Office

Health certificate within of six months

Curriculim vitae in VietNamese certified by local People’s Committee

ID Card