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Waiter/Waitress - Nhân viên phục vụ nhà hàng

  • Hạn nộp: 30/05/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
29/05/2024 13:17

Mô tả công việc

• Keep informed of menu items available to customers. Keep informed of all meal courses so as to serve food in the correct sequence.

• Assist the Captain and serve the order directly to customers.

• Frequently check to ensure that tables are neatly organized. Keep informed of any reservations.

• Ensure that reserved tables are set (receptacles, napkins, etc.) as requested.

• Explain the featured menu to customers and upsell. Recommend beverages.

• Kindly respond to, and resolve, any problems customers may be experiencing.

• Keep all furniture, containers and other items at the workplace clean.

• Ensure that the menu items provided to customers match the order taken. Carefully observe customers until their meal is finished.

• Be knowledgeable about food and beverages. (Types of places where food and beverages are provided, their hours of operation, general matters in relation to their use, and the nature of their services)

• Keep informed of auxiliary facilities. (Types of facilities, their sizes, their hours of operation, types of shops leased from the hotel and their products)

• Keep informed of how to access the information that customers may request, as well as the membership system and its related services.

• In the event that a problem arises in facilities or services, report to the Manager and take appropriate measures immediately.

• Receive and handle customer complaints and requests. Readily accept compliments and criticism from the customer.

• When many customers are waiting, lend assistance in guiding the customers.

Quyền lợi được hưởng

- Attractive & competitive salary with high service charge.

- 02 months of probation with Full salary & Service charge.

- Clear career development plan with many engaging training courses (local & international).

- Wonderful working environment with professional team.

- Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.

Yêu cầu công việc

• Education: College degree and upper.

• Experience: Experience in hotel restaurant services preferred

• Credentials: Certificates in hotel services and food & beverage preferred

Yêu cầu hồ sơ

APPLICATION:

- Interview appointment will be set up only to potential candidate at the soonest.

- Hotline: 024.3333.1366

Note: By sending your CV, you agree to giving your consent to Lotte Hotel Hanoi's collection and use of your personal information for the purpose of recruitment process - the retention period can be up to 5 years after joining and leaving the company. Even if you are not hired this time, the Hotel can store your information for 1 year in the database for another job opportunity in the future.

Lưu ý: Bằng việc gửi CV, bạn đồng ý việc Khách sạn Lotte Hà Nội thu thập, lưu trữ và sử dụng thông tin cá nhân của bạn để tiến hành quy trình tuyển dụng - thời gian lưu trữ và sử dụng lên đến 5 năm sau khi gia nhập và rời công ty. Trong trường hợp không được tuyển dụng lần này, Khách sạn có thể lưu trữ hồ sơ của bạn trong thời gian 1 năm để xét tuyển cho cơ hội việc làm phù hợp khác trong tương lai.

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Sắp xếp đánh giá:

  • Quy mô:
  • 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
  • https://www.lottehotel.com/hanoi/en/
  • Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4

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