Talent Development Manager

• Manages and ensures an efficient Training Department; develops qualified internal trainers and ensures the successful running of hotel training system. Ensures all training and development programs support the hotel business objectives’ achievement and overall performance improvement.
• Essential Duties and Responsibilities – (Key Activities)
• Analyzes hotel training needs and presenting Training Business Plan to his/her DHR for the latter’s or joint recommendation to the General Manager and Executive Committee for review.
• Organizes training & development activities by following the company standards and requirement.
• Ensures all company training programs are in place.
• Monitors the implementation of departmental training plan to ensure training objectives are being achieved.
• Maintains hotel training records properly.
• Delivers overview of all company programs to his/her DHR for initial review and to executive management and department heads.
• Develops new training programs which meet specific hotel training needs, ensures the programs are structured and integrated.
• Uses company benchmarks, e.g. Employee Satisfaction Survey, Guest Satisfaction Survey, to monitor success of training programs and makes amendment accordingly.
• Monitors Department Heads to take their responsibilities of training employees.
• Assists Department Trainers in preparing and conducting departmental training and assesses the effectiveness.
• Produces monthly training report for Human Recourses Director and General Manager.
• Prepares training plan for interns and monitors the implementation.
• Establishes Training Library with books, videos, journals and audio-visual materials to assist trainers with visual aids and for personal development of employees.
• Liaises with Training & Development Managers of sister hotels to share resources and best practices.
• Liaises with educational institutions for outsourced training courses.
• Obtains a network of training specialists who can assist in conducting advanced or specialized training programs.
• Maintains information of suppliers of training resources and materials.
• Offers support to employees’ career development through relevant training & development activities and monitors department heads to take necessary actions at appropriate time.
• Contributes towards regional activities as directed by Human Resources Director and Area Director of Training & Development.
• Coaches, counsels and disciplines employees, provides constructive feedback to enhance employees’ performance.
• Communicates with employees regularly and maintains good relationship.
• Works with Human Resources Director on the preparation of Training Department Budget.
• Works with Human Resources Director on the preparation of hotel training budget.
• Assists in monitoring and controlling departmental training cost to ensure performance against budget.
• Accomplish other work instructed by Human Resources Director.
• To plan, co-ordinate and administer the Human Resources Development Fund (HRDF) in accordance to the allocated financial year’s training & development budget.

• Attractive, competitive salary.
• Accommodation/Meals: New World village with full amenities according to 3-star hotel standards; 3 meals/day.
• Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort.
• The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)
• Holiday/ New Year bonus. 13th month salary
• Other benefits of Sun Group.
• Training & Development
• Uniform

Required Skills –

• Fluent spoken English
• Excellent presentation skill.
• Excellent interpersonal and communication skills.
• Excellent computer skills (Word, Excel, PowerPoint, etc.)

Qualifications –

• A Bachelor level university/college degree is required; a Master’s degree is preferred
• In-house or external certification in various training programs preferably in service, supervisory, management and leadership programs.

Experience –

• More than 3 years’ experience in managing Training and Development function in 5-star hotels, and a pre-opening experience is an advantage.
• More than 1-year experience in front of line departments is preferred.

You can send us your update CV via email : Tin đã hết hạn

Note: We regret that only shortlisted candidates will be notified.