Marketing Coordinator (Based in HCMC Office)

• Implements marketing and advertising campaigns; preparing marketing and advertising plans, and objectives; planning and organizing promotional presentations.

• Prepares marketing reports by collecting, analyzing, and summarizing data.

• Researches competitive services by identifying and evaluating service characteristics, market share, pricing, and advertising; maintaining research databases.

• Plans meetings and events by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.

• Monitors budgets by comparing and analyzing actual results with plans and forecasts.

• Represent the resort in a positive manner on and off duty.

• Assists in reporting.

• Working with partners and internal teams to complete tasks, KPIs...

• Keep him/herself well informed about the product (lodging, catering, rates and other facilities).

• Confirm verbal proposals in writing.

• Well coordinated with Food and Beverage, Front Office, other department concerned to ensure all services offered corresponds effectively to customer’s request as per signed contract.

• Prepare and follow-up proposal in due time.

• Working relationship with all other departments.

• To handle all administrative work and to ensure the smooth running operation of the department.

• Handle collateral supplies. e.g. resort brochures, Marketing kits, giveaway etc.

• Develop a good communication with all guests, clients, department colleagues, other departments.

• Ensure that the statistics data concerning the Marketing Department are correctly recorded.

Environment: Indoor, office environment. Standard resort business hours must be maintained. Working hours: 4 hours/day and 1 weekly day off.

Additional hours necessary to provide support for special functions that require the assistance of a Guest services Manager. Professional working environment.

o Service oriented

o Good interpersonal relations

o Be able to work in accordance to the department’s schedule

o Computer skill (Word / Excel)

o Organization skill

o Selling skill

o Excellent communication skill

o Goal oriented