Marketing & Communication Supervisor/ Giám Sát Tiếp Thị & Truyền Thông

- Coordinate journalist familiarizations/visiting journalist programs and site inspections as required.

- Establishing and monitoring annual/ monthly marketing communications budgets, including above the line advertising, public relations, sales promotions and publicity that will form part of the resort’s business plan

- Planning, implementing, controlling the quality of resort and partnership’s events; initiating marketing and co-branding, sponsorship programs

- Attend marketing meetings/regional sales and marketing monthly conference calls and other meeting according on request.

- Assist with property marketing campaigns.

- Coordinate with outside creative agencies (if without internal graphic designer) on the design and implementation of marketing collaterals and property stationary to ensure that the brand representation item, such as logo, is properly designed represented.

- Represent the Hotel at cocktail parties/dinners and other event where appropriate and assigned by DOS

- Prepare administration documents required for marketing (i.e.: internet listings, advertising, booking of directory advertising).

- Co-ordinate hotel photography shoots/talent where required, within budget.

- Assist with hotel promotions (i.e.: seasonal sales promotions and special events).

- Maintain collateral and conduct occasional audit.

- Co-ordinate generic Wyndham merchandise and hotel brand.

- Co-ordinate hotel brand standards collateral.

- Proof read copy of advertising, collateral and press releases where appropriate.

- Adhere to brand and graphic standards

- Work closely with WHG Regional Marketing Team if needed and instructed by the superior.

- Coordinate the production of posters, publication of hotel’s newsletters/s and flyers for associates and the public, as well as other printed materials

- Monitor and update information and content of hotel’s website and postings on other digital platforms of the hotels

- Handle the administrative requirements of the DOS

- Maintain and update media list for sending to trade, group and consumer publications on a regular basis, press releases covering special events, promotions, etc.

- Maintain and update digital photographs/slides library

- Analyze and evaluate performance of marketing and promotion campaigns

- Monitoring social media activities (Facebook, Instagram, Twitter, tiktok, youtube…., assist on-line inquiries and at the same time handling PR/PO preparation relating to media press releases

- Manage Wyndham Quang Binh Golf & Beach Resort website Channel Management System (CMS) and ensure national campaign banners are loaded as required. Ensure content is current and regularly updated. Ensure all collateral is compliant with Wyndham Brand standards and update it as DOS requests.

- Proactively suggest promotions in other profit centers such as in F&B in-room dining, restaurant and bar seasonal promotions, Spa (health & wellness) promotions and design advertising materials accordingly

- In accordance with the budget, manage all paid media including creative concept, artwork production and delivery and post-campaign assessment

- Keep up to date with the competition marketing trends, new concepts and activities, suggest and implement new innovations where appropriate

- Work with DOS to identify and coordinate opportunities for media exposure, including media familiarization trips, media releases and influential bloggers, KOL, Travel Blogger…

International working environment

• Graduating from college and higher, majoring in guest service, business

• Having degrees and certificates related to the profession

• Having at least 01 year working experience as the same position in 4 – 5 stars hotel/ resort