Assistant Sales Manager (Dalat Office)

• Develop and maximize the hotel revenue to achieve segments targets

• Suggests programs to management to compete, to fill slow periods, to provide special fuel for the salespeople.

• Deliver and control give-away items delivery to accounts on specific occasions (at Xmas, for birthday’s, etc.)

• Regularly monitor Account Production, being able to re-act quickly should there be any significant change.

• Establish and improve the reputation of the hotel by offering a personalized service as per the hotels standard operating procedures.

• Perfect knowledge of the hotel facilities and possibilities to create luxury perception and increase the speed of replies.

• Very good communication to maximize revenue and guest satisfaction

• Study requirements of all enquiries and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue (upsell and cross sell)

• Entertain potential accounts as per Management requirements.

• To ensure all comments received are reviewed and investigated with ADOSM/DOSM then discussed with GM and review follow-up action by sales persons.

• Be able to conduct an intensive Hotel site inspection and join any hosted function as directed by the Management. Train his/her team to guaranty the consistency and quality of the inspection

• Inform guest of any special current or future promotions and further promote the hotel

• Personalise the proposal, advise clients according to the best interest of the hotel adapted to the client’s requests

• For specific occasions and upon request from his/her supervisor, to standby during on-site (or off-site if required) and greeting VIP guests as required. Be present in the lobby to great key clients and be ready to proceed with inspections a minimum of 10 minutes prior to agreed meeting time.

• Handle issues related to his/her own accounts or handle any other matters as directed by his/her immediate supervisor

• For specific occasions and upon request from his/her supervisor, ensure BEOs are precise & detailed and communicated to relating departments in a timely manner. Attend BEO meetings, pre and con-meeting (if required). Take care of in-house guests or on-site event whenever necessary

• When required, pay visits to potential clients in view of entering into contracts with commercial accounts.

• Follow up the relationship with the customer after any event and enquire about any future needs.

• Ensure minimum 10 sales calls per week and daily Sales calls report to be updated to Public Folders accordingly.

• Organize or conduct at least 3 site inspections/entertainments per week

- Good salary, benefits and bonus.

- Have annual physical examination.

Preference for Corporate background or large function Sales background.

Ability to communicate utilizing English.

Professional Sales skills.

Team work.

Negotiation skills

Điện thoại liên hệ: Ms My (02633.56.5252)

Email: Tin đã hết hạn