Assistant Spa Manager
- Hạn nộp: 28/02/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Làm theo ca
Vui chơi & giải trí
N/A
23/03/2024 17:20
Mô tả công việc
Job Purpose
- Assist the Director of Wellness & Kid’s Experience in providing leadership, direction and supervision of staff in the daily operations of the spa, including but not limited to, treatment, retail.
- Be involved in achieving the overall spa sales and financial goals in support of the resort.
- Mission and Values; including profitable financial management, effective leadership, excellent customer service skills, and supervision of department requirements and standards.
- Possess strong business and organizational skills as well as have creative energies and the ability to motivate and inspire a talented and diverse spa team. Must possess exceptional skills in running a spa operation in a beach resort environment.
Primary Responsibilities
- Oversee operations in the spa department including: massage, treatment, skin care, nails, guest relaxation area, locker rooms, retail, the gym, Kids Club and all recreation & wellness activities
- Monitor financial strategies to increase revenues while controlling operating expenses, monitoring annual budget and forecasts, reviewing monthly financial statements, utilizing yield management strategies, implementing inventory management and purchasing procedures, as well as monitoring and adjusting staffing levels, spa service appointments and operational expenses, to maximize spa profitability.
- Create a supportive and professional environment, which consistently delivers a wellness experience that exceeds guest and associate expectations. Assist with the screening and selection of all qualified spa candidates, communicating performance expectations, providing associates with ongoing feedback, mentoring and conducting official performance reviews. Provide associates with coaching and counseling as needed to achieve performance objectives to reach their fullest potential.
- Develop and enforce standard operating systems, to ensure the facility is maintained to luxury spa standards. Strategically and proactively, develop programs, marketing initiatives and promotions to increase revenue-generating opportunities, enhance the guest experience, and increase the repeat guest base. Create Wellness experiences for the guests as appropriate.
- Support public relations requests for the spa and respond to all media leads. Establish beneficial partnerships with all product, equipment, and supply vendors that include competitive pricing, technical support, training programs and coop promotions. All positions may perform additional duties as assigned based on business needs that may be outside the scope of normal duties.
Quyền lợi được hưởng
1. Salary and Allowances.
- Full Salary & monthly Service Charge in probation period.
- Support to relocation allowance by ranks.
- Home Visit allowance.
2. Benefits/Các chế độ Phúc lợi
- Supported housing staff with full amenities and entertainment area.
- Support shuttle bus to Hotel.
- Support for full meals during the work shift and day off.
- Uniforms are provided according to Hotel standards.
- International working environment, joining training courses according standard of AccorHotels.
3. Insurance policy/Chính sách bảo hiểm
- Insurance according to the provisions of Labour law
- Suncare Insurance according to the provisions of policy SunGroup
Yêu cầu công việc
Knowledge and Experience
- At least 04 years of Spa & Wellness Department and 02 experience in Supervisory/Assistant role
- University degree in a related field, Diploma or certificate in Leadership, Spa Administration/ Management or equivalent.
- A strong understanding of Wellness, Yoga and Therapist.
- Excellent organizational and training skills
- Fluent in the English language
Competencies
- Strong leadership, interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Yêu cầu hồ sơ
- Apply to via hoteljob.vn
- Submit CV to email: hb2r4-hr4@ accor.com (please delete the space after the @ character)
- Tel: 091 763 5788 (Mr.Linh)
*Note that ONLY shortlisted candidates will be contacted.
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- Quy mô:
- Mũi Ông Đội, Phường An Thới, Thành Phố Phú Quốc, Tỉnh Kiên Giang
- https://www.premiervillage-phuquoc.com/
Tọa lạc tại Mũi Ông Đội, cực nam Đảo Ngọc, Premier Village Phu Quoc Resort là “viên ngọc quý” ẩn mình giữa sắc xanh của biển trời và thiên nhiên tươi mát hữu tình. Bao quanh bởi hai mặt biển, khu nghỉ dưỡng sở hữu tầm nhìn tuyệt đẹp vào mỗi sớm bình minh và những chiều hoàng hôn rực rỡ. Thư giãn tại 215 biệt thự sang trọng với bể bơi riêng, rồi lại thoả thích đắm mình trong bể bơi chung nhiều tầng nối liền hai bờ biển. Cảm nhận sự thư thái và hồi phục nguồn năng lượng tích cực tại Plumeria Spa và Fitness Centre nằm trên đỉnh đồi. Thưởng thức những món ăn Việt Nam đặc sắc tại nhà hàng theMarket, các món nướng độc đáo ở nhà hàng Corallo và nhiều loại salad dinh dưỡng tại Deli Shop.
Thông tin liên hệ
- Mr.Linh - Talent & Culture Supervisor