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1140 400
26265 1

Senior Client Relation Representative

  • Hạn nộp: 06/09/2021
  • Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận Bắc Từ Liêm - Hà Nội
Giờ làm việc
Làm theo ca
Cập nhật
11/07/2021 10:38

Mô tả công việc

• Submit reports, monthly expenses, inventory and to check and ensure that all invoices are accurate and in accordance with serviced used/provided, delivery or attendance.

• Conduct On-Job-Trainings (OJT) and orientations.

• Monitor, supervise and control the tasks relating to Front Desk operations

• Manage the daily gymnasium, swimming pool.

• Ensure that the registration cards, check in folder, room key, etc, are prepared and readily available upon guests arrival.

• Monitor, supervise and control the task of maintaining cleanliness, orderliness of the lobby area, the surroundings, operational readiness of operating equipment and supplies.

• Provides courteous and efficient service, and if possible, to comply with each and every guest request.

• Work with the computer system and maintains the computer discipline at all times.

• Blocks and assigns room for special requests and reservations.

• Sells accommodation in such a manner as to maximize revenue and occupancy. Always up-sells.

• Shows fullest cooperation within the team and other departments.

• Conduct inventory stock count, maintain records and initiate ordering when stock levels are low.

• Assigns safety deposit boxes to guests and observes proper procedures on key control, entry and release of boxes

• Uphold company policies and procedures.

• Vigilant to safety, security, risks and welfare of both residents and fellow colleagues.

• Any other duties as assigned

Quyền lợi được hưởng

As Company's policies

Yêu cầu công việc

  • Have knowledge in office administration
  • Have knowledge in hotel systems
  • Have knowledge in Customer Relations
  • Have customer service and communication skills
  • Have leadership and Instructional skills
  • Have good written and verbal English communication skills
  • To be self-motivated and organised, prioritises tasks to meet deadlines independently
  • To be service-oriented and enthusiastic
  • To be meticulous and responsible, accomplish tasks effectively
  • Have ability to work in a team and with other departments

Yêu cầu hồ sơ

  • The updated resume in English 
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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá:

  • Quy mô:
  • C5, Do Nhuan Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi, Vietnam
  • Hanoi, the former French-colonial city with its rich 1000 year old history and culture, welcomes Fraser Residence Hanoi – the newest addition to the Frasers Hospitality collection that offers business and leisure travelers the best in contemporary living at a prestigious address. The smartly-appointed hotel residence is ideally located within the fast-developing Xuan Dinh ward, in a high-end residential neighborhood and new diplomatic precinct. Boasting sumptuously decorated apartments designed for maximum style and comfort, plus all the modern conveniences from high-speed Wi-Fi to gym, spa and childcare services, Fraser Residence Hanoi is your preferred address for a memorable stay in this beautiful city.

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