Senior Client Relation Representative
- Hạn nộp: 06/09/2021
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
Quận Bắc Từ Liêm - Hà Nội
Làm theo ca
Mô tả công việc
• Submit reports, monthly expenses, inventory and to check and ensure that all invoices are accurate and in accordance with serviced used/provided, delivery or attendance.
• Conduct On-Job-Trainings (OJT) and orientations.
• Monitor, supervise and control the tasks relating to Front Desk operations
• Manage the daily gymnasium, swimming pool.
• Ensure that the registration cards, check in folder, room key, etc, are prepared and readily available upon guests arrival.
• Monitor, supervise and control the task of maintaining cleanliness, orderliness of the lobby area, the surroundings, operational readiness of operating equipment and supplies.
• Provides courteous and efficient service, and if possible, to comply with each and every guest request.
• Work with the computer system and maintains the computer discipline at all times.
• Blocks and assigns room for special requests and reservations.
• Sells accommodation in such a manner as to maximize revenue and occupancy. Always up-sells.
• Shows fullest cooperation within the team and other departments.
• Conduct inventory stock count, maintain records and initiate ordering when stock levels are low.
• Assigns safety deposit boxes to guests and observes proper procedures on key control, entry and release of boxes
• Uphold company policies and procedures.
• Vigilant to safety, security, risks and welfare of both residents and fellow colleagues.
• Any other duties as assigned
Quyền lợi được hưởng
Yêu cầu công việc
- Have knowledge in office administration
- Have knowledge in hotel systems
- Have knowledge in Customer Relations
- Have customer service and communication skills
- Have leadership and Instructional skills
- Have good written and verbal English communication skills
- To be self-motivated and organised, prioritises tasks to meet deadlines independently
- To be service-oriented and enthusiastic
- To be meticulous and responsible, accomplish tasks effectively
- Have ability to work in a team and with other departments
Yêu cầu hồ sơ
- The updated resume in English
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB
- Quy mô:
- C5, Do Nhuan Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi, Vietnam
Hanoi, the former French-colonial city with its rich 1000 year old history and culture, welcomes Fraser Residence Hanoi – the newest addition to the Frasers Hospitality collection that offers business and leisure travelers the best in contemporary living at a prestigious address. The smartly-appointed hotel residence is ideally located within the fast-developing Xuan Dinh ward, in a high-end residential neighborhood and new diplomatic precinct. Boasting sumptuously decorated apartments designed for maximum style and comfort, plus all the modern conveniences from high-speed Wi-Fi to gym, spa and childcare services, Fraser Residence Hanoi is your preferred address for a memorable stay in this beautiful city.
Thông tin liên hệ
- Nguyen Thu Hoai - HR Manager