Front Office Manager
- Đã tuyển xong
 - Mức lương: Thỏa thuận
 
Thông tin cơ bản
Mô tả công việc
- Supporting, training, and supervising front office staff.
 - Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
 - Handling customer complaints and special requests.
 - Scheduling staff shifts and managing other HR-related tasks.
 - Maintaining an orderly appearance throughout the reception area.
 - Monitoring stock and ordering office supplies, including stationery and information leaflets.
 - Preparing monthly management reports on customer feedback, bookings, and cancellations.
 - Managing the departmental budget.
 - Updating files and records.
 - Enforcing all cash-handling, checking, and credit procedures.
 
Quyền lợi được hưởng
Yêu cầu công việc
- Diploma in Tourism & Hospitality Management
 - Minimum 3 years of relevant experience in a similar capacity
 - Strong leadership, interpersonal and training skills
 - Excellent reading, writing and oral proficiency in English language
 - Proficient in MS Excel, Word, & PowerPoint
 - Good communication and customer contact skills
 - Service oriented with an eye for details
 - Ability to work effectively and contribute in a team
 - Self-motivated and energetic
 - Must be well-presented and professionally groomed at all times
 
Yêu cầu hồ sơ
        Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
Quy mô:
C5 Đỗ Nhuận, Xuân Đỉnh, Bắc Từ Liêm, Hanoi, Vietnam
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 Hanoi, the former French-colonial city with its rich 1000 year old history and culture, welcomes Fraser Residence Hanoi – the newest addition to the Frasers Hospitality collection that offers business and leisure travelers the best in contemporary living at a prestigious address. The smartly-appointed hotel residence is ideally located within the fast-developing Xuan Dinh ward, in a high-end residential neighborhood and new diplomatic precinct. Boasting sumptuously decorated apartments designed for maximum style and comfort, plus all the modern conveniences from high-speed Wi-Fi to gym, spa and childcare services, Fraser Residence Hanoi is your preferred address for a memorable stay in this beautiful city.
Thông tin liên hệ
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Recruiter
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 Zalo