Receptionist
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Inspect the rooms and ensure that all room amenities are placed inside the rooms prior to the guest’s arrival.
- Coordinate and follow up with Housekeeping and or Room Service the delivery of special amenities.
- Welcome and assist guest to their rooms upon arrival.
- Hand over messages/items for the guests upon their arrival.
- Attend to the different requests and services required by the guests.
- Accomplish requisition for the complimentary amenities such as birthday cakes, wines, farewell gifts for Long Staying Guests, and other special amenities.
- Prepare apology cards and correspond amenity for the inconveniences to the guests at the instruction of the VIP Manager and Front Office Manager.
- Prepare the early arrivals of VIP guests including room blockings, room inspection, preparation of registration cards and other paraphernalia. Does welcome booklets.
- Follow up monthly payment of ITO and pending paymaster
- Service quality and standards are within the Front Office Department.
- Increase customer retention and satisfaction.
- Employee motivation and satisfaction.
- Willingness to go extra miles in giving services to the guest.
- Communicate well with International Marketing, Casino Services, Housekeeping and other operation departments
- Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
Quyền lợi được hưởng
- Full salary, insurance and service charge during probation period
- Accident Insurance 24/7
- Annual leave
- Uniform
- Meals
- Employee shuttle service
- Annual health check
- Salary review
- Training & development
- Use the service with good benefits for employees
Yêu cầu công việc
- Qualifications.
- One year of working experience is preferred.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
- Must present a well-groomed appearance.
- Organized, can multi-task, good problem-solving skills, and detail-oriented.
- Vocational School Certificate is required.
- Microsoft Office knowledge is preferred.
Yêu cầu hồ sơ
For any job inquiry, please contact Recruitment Department:+84 254 378 8139/ +84 254 378 8130
Hotline: 0913 339 773
Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam

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Quy mô: 1.000 - 4.999
Ấp Hồ Tràm, Xã Hồ Tràm, Thành phố Hồ Chí Minh, Việt Nam
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https://thegrandhotramcareers.com/
The Grand Ho Tram situated just two hours and thirty minutes from Ho Chi Minh City, the complex offers three five-star resort towers – The InterContinental® Grand Ho Tram, the Holiday Inn Resort® Ho Tram Beach and Ixora Ho Tram by Fusion, totaling over 1,200 rooms including: up to 1,100 Standard and Suite, 164 residences and 46 villas. With over 17 restaurants and bars, 9 swimming pools, 3 Spas, Asia’s top-rated golf course – The Bluffs Grand Ho Tram – designed by Greg Norman and a commitment to excite and delight travelers from around the world, The Grand Ho Tram has rapidly established itself as the jewel in Vietnam’s tourism crown.
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