Villa Host/ Nhân viên chăm sóc khách hàng Villa
- Hạn nộp: 29/03/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Resort/ Khu Du lịch
Tiền sảnh
Nhân viên
11/03/2026 10:18
Mô tả công việc
Job Responsibilities
• Guest information distributor in Legacy Mekong Can Tho, Autograph Collection.
• Handling C/I and C/O, escort the guest to the room and accommodate special requests.
• Understand room status; know villa location, types, Villa availability and villa rate.
• Use suggestive selling technique to sell room and activities in or out of the resort.
• Handling billing of the guest upon departure time.
• Understand all guest activities details to inform to the guest.
• Aware and take care flight tickets of the guest.
• Charging of guest activities.
General Operational Duties
• Understanding of all hotel facilities and operation times of spa & restaurant, culinary and housekeeping
• To always keep office area clean & tidy.
• To be aware of emergency procedures and always able to take proper action.
• Understand telephone courtesy.
• To always be punctual and arrive at work as scheduled.
• To maintain high standard of personal grooming and hygiene.
• To always work closely with other Front Office Associate and Front Office Manager relating to guest services.
• To always maintain effective internal and external communication and make sure to handle all calls in a very courteous manner.
• To ensure good teamwork amongst staff in the department.
• To maintain high degree of morale within department.
• To attend meeting, briefing and training as assigned by department head.
• Ensure all equipment at the front desk is in order for operation.
• To ensure all policies and procedures are adhered to.
• To assume other duties as assigned by Room Division Manager.
• Coordinate guest special request with the appropriate department.
• Develop a strong knowledge of resort facilities in or outside of the surrounding town.
• Handling guest complaint and follow up or refer to the appropriate person.
Quyền lợi được hưởng
Mandatory insurances in accordance with Vietnamese Law/ Đóng và hưởng chế độ đầy đủ các khoản bảo hiểm theo Luật lao động.
Accidental insurance 24/24/ Bảo hiểm tai nạn lao động 24/24.
Provided uniform, duty meal/ Đồng phục, bữa ăn giữa ca.
Have 12 annual leave days for a working year.
Work 5 days per week - 2 days off per week.
Brand standard training/ Đào tạo theo tiêu chuẩn của thương hiệu.
Service charge/ Phí dịch vụ.
Other benefits as per the company policies/ Các chế độ khác theo quy định của công ty.
Yêu cầu công việc
• Trao đổi trực tiếp khi phỏng vấn
Yêu cầu hồ sơ
Apply via email Human Resources: Legacy Mekong Can Tho - Autograph Collection
Hotline: 02923 827 888
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Quy mô:
Cồn Ấu, Phường Hưng Phú, Cần Thơ
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A serene retreat in the middle of the Hau River, Legacy Mekong, Can Tho, Autograph Collection is immersed in the authentic charm and culture of the Mekong Delta. Positioned on the Con Au Islet, this riverside haven is accessible only by boat, offering a tranquil escape that is within easy reach of the city of Can Tho. Choose between our sophisticated collection of spacious rooms, bungalows, and villas, each blending contemporary elegance with Vietnamese craftsmanship. Dining showcases the delights of Mekong gastronomy within two distinctive restaurants, while creative cocktails and delectable afternoon teas take center stage at our intimate lounge & bar. At Legacy Mekong Spa, revitalizing treatments channel the ancient heritage of Vietnamese rituals, while our Fitness Center offers a range of health-centric pastimes, including pickleball and Pilates. Our Can Tho resort also features elegant event spaces and tropical al fresco settings, ideal for business functions, special occasions, and destination weddings.
Thông tin liên hệ
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Legacy Mekong Can Tho Autograph Collection - Phòng Nhân Sự
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