Assistant Housekeeping Manager/ Trợ Lý Quản Lý Buồng Phòng

• Constantly remind and meet with all Housekeeping staff importance of Standard Operating Procedures for all areas of responsibility.

• Ensure that all auditing and reporting standards are conveyed to staff and adhered to

• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

• Conduct quality control inspections of all areas of the hotel and share results with the team

• Work with Engineering to maintain areas of the hotel to the highest standards.

• Conduct daily briefings and monthly meeting with all Supervisors with Senior Executive Housekeeper/Housekeeping Manager

• Coordinate with outside contractors relating to his/her department ensuring that they follow all hotel policies

• Assist in overseeing the operations of Laundry and Linen, Flower and Decoration, Mini Bar

Team Management

• Interview, select and recruit Housekeeping employees with final approval from the Executive Housekeeper.

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind-anticipated business.

• Prepare monthly report for monthly attendance in preparation for payroll

• Assist in monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues.

• Manage organization and cleanliness of departmental areas by conducting daily walk through

• Perform other duties assigned by the Management

• Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

2-month probation period with 100% salary and full-service charge

5 working days per week as regulated

2 days off per week

Social Insurance participation upon signing the official Labor Contract

Uniform and meal during shift provided by the Hotel

Complimentary parking for motorbikes and cars

Employee preferential rates when using hotel services

Creative and friendly work environment

Domestic and international training courses

12 days annual leaves

Periodic health checks

Proficient in English

Minimum 2 years of experience in an equivalent/similar position

HR Department Contact:

0962 528 736 (Ms. Helen)