Operator / Nhân viên Tổng đài

Đã tuyển xong
Mức lương: 7.000.000đ - 9.000.000đ

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
04/05/2023 08:27

Mô tả công việc

Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PABX system.
Places outgoing calls.
Send daily guests information to register with immigration office and local police.
Receives guest messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services.
Provides information about hotel services to guests.
Do After stay call with our customers
Understand the telephone operator board or PABX switchboard operations.
Provides paging services for hotel guests and employees.
Knows what action to take when an emergency call is required.
Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.
Assists in reporting telephone equipment or service complaints and problems.
Following telephone etiquette (! Must read).
Trains or assists with training new telephone operators in performance of job duties.
To be fully aware of and adhere of health and safety, fire and bomb threat procedures.

Quyền lợi được hưởng

- According to the general policy specified in the labor law

- Other benefits according to company policy

Yêu cầu công việc

Knowledge of the procedures and practices applied to the operation of a telecommunications center.
Good English communication skills
Knowledge of the principles and practices of supervision.
Prefer: 1-2 year experience

Yêu cầu hồ sơ

Ứng viên vui lòng gửi CV vào địa chỉ Tin đã hết hạn hoặc gọi điện về số (0236) 3847333 - Yêu cầu nối máy cho Phòng Nhân sự Furama để liên hệ với Ms. Thư

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

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Sắp xếp đánh giá:

Furama Resort Đà Nẵng

Theo dõi

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Quy mô:
Võ Nguyên Giáp, Khuê Mỹ, Ngũ Hành Sơn, Da Nang, Vietnam
https://furamavietnam.com
The luxurious Furama Resort Danang is a true icon of Vietnam tourism. This 5-star haven on world-famous Da Nang beach is celebrated as Vietnam's most prestigious resort – counting royalty, presidents, movie stars and international business leaders among its celebrity guests. A multi-award winner for its unfaltering commitment to world-class service and facilities, the Furama is not only consistently voted Vietnam's No 1 resort, leading international polls also rank it among the very best resorts in Asia. But the Furama is much more than an idyllic tropical retreat, it is also a premier base for exploring one of Asia's most exciting new destinations – in the early days of being "discovered" by international tourism. Just a short drive from Danang lay four UNESCO-listed World Heritage Sites: the former imperial city of Hue (2 hours), the ancient 'Silk Road' trading port of Hoi An (30 minutes away), the spiritual centre of the Champa civilization, My Son (90 minutes) and the mystical Phong Nha Caves in Quang Binh province (7 hours), considered by some an access to the inner earth!