Operator / Nhân viên Tổng đài
- Hạn nộp: 30/04/2023
- Mức lương: 7.000.000đ - 9.000.000đ
Thông tin cơ bản
Quận Ngũ Hành Sơn - Đà Nẵng
Làm theo ca
Mô tả công việc
- Answers incoming calls.
- Directs call to guest rooms, staff, or departments through the switchboard or PABX system.
- Places outgoing calls.
- Send daily guests information to register with immigration office and local police.
- Receives guest messages and deliver the same to the guest.
- Logs all wake-up call requests and performs wake-up call services.
- Provides information about hotel services to guests.
- Do After stay call with our customers
- Understand the telephone operator board or PABX switchboard operations.
- Provides paging services for hotel guests and employees.
- Knows what action to take when an emergency call is required.
- Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.
- Assists in reporting telephone equipment or service complaints and problems.
- Following telephone etiquette (! Must read).
- Trains or assists with training new telephone operators in performance of job duties.
- To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
Quyền lợi được hưởng
- Other benefits according to company policy
Yêu cầu công việc
- Knowledge of the procedures and practices applied to the operation of a telecommunications center.
- Good English communication skills
- Knowledge of the principles and practices of supervision.
- Prefer: 1-2 year experience
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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- Quy mô:
- Vo Nguyen Giap St., Khue My Ward, Ngu Hanh Son Dist., Danang City, Vietnam.
The luxurious Furama Resort Danang is a true icon of Vietnam tourism. This 5-star haven on world-famous Da Nang beach is celebrated as Vietnam's most prestigious resort – counting royalty, presidents, movie stars and international business leaders among its celebrity guests. A multi-award winner for its unfaltering commitment to world-class service and facilities, the Furama is not only consistently voted Vietnam's No 1 resort, leading international polls also rank it among the very best resorts in Asia. But the Furama is much more than an idyllic tropical retreat, it is also a premier base for exploring one of Asia's most exciting new destinations – in the early days of being "discovered" by international tourism. Just a short drive from Danang lay four UNESCO-listed World Heritage Sites: the former imperial city of Hue (2 hours), the ancient 'Silk Road' trading port of Hoi An (30 minutes away), the spiritual centre of the Champa civilization, My Son (90 minutes) and the mystical Phong Nha Caves in Quang Binh province (7 hours), considered by some an access to the inner earth!
Thông tin liên hệ
- Ms. Thư - HR Officer