Cluster Human Resources Manager (Working location: Nha Trang/Hai Phong)

1. OVERALL OBJECTIVE:

Responsible for planning, managing, controlling, coordinating and participating in Human Resources activities such as the administration of benefits, wages and salaries, labor and employee relations and training; for the formulation and recommendation for implementation and execution of hotel personnel policies, rules, procedures and programs.

2. MAIN RESPONSIBILITIES:

• Manage Human Resources Department, ensuring compliance with all hotel policies and procedures; and local and government regulations pertaining to employment practices.

• Develops and implements recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies.

• Coordinates with requisitioning departments in the recruitment of employee following established standards, policies and procedures; assists them in the orientation, training, development and evaluation of their personnel.

• Investigates and reviews all disciplinary actions to ensure applicable law and regulations and procedures are followed. Consults with department heads on appropriate action and recommends to management final action to be taken.

• Monitors the administration of the performance appraisal-program and acts in an advisory capacity to department heads on process.

• Maintains and updates files on employee records, legal documents, policies and procedures and other personnel matters.

• Prepares and submits periodic reports for management use in accordance with hotel and government requirements such as turnover reports, personnel inventories, accident reports etc.

• Develops the Human Resources Department, and related budgets.

• Analyze hotel manpower requirements and recommends selection and development activities to meet those requirements.

• Monitors present and future trends in the local labor situation, social legislation and makes recommendations relating thereto.

• Reviews personnel policies, procedures, and practices; recommends changes, modification or updating to management.

• Monitors and reviews hotel benefits and compensation levels and recommends changes as appropriate.

• Inspects regularly employee canteen, locker rooms, lockers and other employee facilities to ensure they are well operated and maintained.

• Counsels hotel personnel as needed in areas such as career planning, training and development, employee relations and legal requirements related to personnel.

• Implements and monitors an effective employee relations and motivation programs in the hotel.

• Develops and implements programs to ensure employee security and safety.

• Disseminates information affecting employer-employee relations, employee activities and hotel personnel policies and programs.

• Coordinates and executes employees’ social, athletic and recreational activities.

• Perform other duties assigned by Cluster General Manager

- Participating in social insurance, health insurance and unemployment insurance at the contracted salary

- Enjoy monthly service fee with high rate

- Be rewarded on Holidays, New Year and special occasions of the year

- 13th month salary bonus according to revenue

- Participate in periodic team bonding activities

- To develop career in a dynamic and professional international working environment

EDUCATION AND TRAINING: Master or University Degree in Administration, Human Resources Management.

LANGUAGES: Good level of English

SPECIFIC KNOWLEDGE: Labor Law, Tax Information, Social Insurance

WORK EXPERIENCE IN OTHER COMPANIES (If hired externally): 3 years in a similar position in large hotels or international companies

WORK EXPERIENCE IN MELIÁ HOTELS INTERNATIONAL (If selected internally): 3 years in the company in similar position in large hotels

ADDITIONAL RESPONSIBILITIES: (These responsibilities are mandatory to all positions)

1. To attend all meetings, briefings & internal or external training sessions as required by the direct supervisor.

2. To act wholeheartedly in the interests of the Company at all times & not to perform, arrange or carry out any work or activity which could be considered to be in competition with or affect in any way the company interests or be detrimental or damaging to its public image.

3. To ensure maximum efficiency, employees are engaged on the basis that they must be prepared to undertake reasonable duties other than those for which they have been specifically engaged.

4. All employees are expected to co-operate with the management, to ensure the successful application of the Company’s Equal Opportunities & Harassment policies.

5. To carry out any reasonable & lawful direct instruction given by direct supervisor during working hours.