Nhân viên lễ tân (Front Desk Agent)
- Hạn nộp: 17/03/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 1 - TP HCM
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
16/03/2024 14:43
Mô tả công việc
- Registers and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
- Perform any other duties which may be assigned by the management from time to time.
- Performs the audit balances and prepares all works for audit in an orderly fashion
- When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
Quyền lợi được hưởng
- Miễn phí gửi xe; đồng phục và bữa ăn trong ca làm việc.
- Được tham gia đầy đủ các chế độ phúc lợi theo luật lao động
- Được tham gia bảo hiểm tai nạn 24h
- Thưởng phí dịch vụ hàng tháng
- Thưởng các ngày lễ trong năm, thưởng lương tháng 13
- Ưu đãi đặt phòng với giá nhân viên của tập đoàn IHG
- Nghỉ mát hàng năm và rất nhiều hoạt động dành cho nhân viên
- Cơ hội được đào tạo và phát triển trong môi trường quốc tế, chuyên nghiệp
Yêu cầu công việc
- Vocational Certificate in Hotel Administration, Hotel Management or equivalent
- 1 year experience in guest / customer service, or an equivalent combination of education and experience.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System (Opera)
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Corner Hai Ba Trung St & Le Duan Blvd., District 1, HCM City
At InterContinental Saigon our role is to put the glamor into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand, you’re more than just a job title. We are looking for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we’re looking for someone who join us as a Revenue Manager In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
Thông tin liên hệ
- Ms. Nhan Ai - Trợ lý quản lý nhân sự