F&B Supervisor | Khách sạn Sheraton Hà Nội

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.
• Maintain awareness of undesirable persons on property premises.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
•   Speak to guests and co-workers using clear, appropriate and professional language.
•  Provide assistance to coworkers, ensuring they understand their tasks.
•  Talk with and listen to other employees to effectively exchange information.
•  Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
•  Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
•  Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness..

• Competitive salary
  
• Social insurance, health insurance, unemployment since start date
• Accident insurance (24/7 insurance)
• Meal per working shift
• Uniform
• High monthly service charge (Sheraton Hanoi is one of the top rate service charge in Hanoi)
• Year-end bonus & Lucky Money for Lunar New Year
• Year-end party
• Summer outing
• Learning and development career opportunities
• Oversea working opportunities to work at different hotels of Marriott International not only in Vietnam but all over the world
• Join all staff TAKE CARE activities and programs to take care of you (physically & financially), your family & community
• Opportunities to experience 5-star service in Marriott International hotels and resorts all over the world at staff special price

• High school diploma or GED equivalent

• At least 1 year of related work experience

• At least 1 year of supervisory experience

Send CV to email:

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Or contact: 02437199000 ( Ext: 7128)