Bell Captain

• Ensure that bell desk is manned at all times.

• Keep working area, clean and tidy always.

• Ensure that smooth and fast baggage handling for all arrival / departure guests.

• Maintain close relationship with reception / information / cashier as well as other departments.

• Delegate bell boys to pick up the baggage’s from guest rooms.

• Errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)

• Check the inventory of items on loan, and all items are collected at the time of on or before check-out.

• All baggage movements are tagged and recorded.

• Update luggage movement register and sign off daily.

• Ensure left luggage forms are filled and duly signed by guest and also all applicable policies are explained to the guest.

• Ensure that all bills are paid and room keys returned before guest depart from the hotel premises.

• Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.

• Ensure the lobby, bell closet and work areas as well as departmental equipment are clean and presentable at all times.

• Assist the security team in scanning all guest luggage's.

• Offer assistance to all guests at times.

• Provide an efficient luggage storage, delivery and collection service.

• Perform any other works as and when assigned by the management.

• Attractive salary and benefits, full service charge and salary during probation period

• Good opportunity for learning and development

• Educational and living expenses allowance

• Benefits for seniority

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Great change to discover internal and external training programs

• Other benefits will be shared in the interview

• At least degree in any field

• At least 6 months of experience in Bell Captain

• Good health

• Good in inter-personality skills, outgoing, and friendly.

• English communication skill and Computer literate.

Hotline: 0984842200