Giám sát Buồng phòng/ Housekeeping Supervisor

o Bedroom service

o Bathroom service

o Valet service

o Cleaning service

o Linen maintenance

• Recommended changes to these standards and training needs on an ongoing basis

• Maintain a current and thorough knowledge of all housekeeping systems

• Open and close the shift and ensure effective shift hand over

• Distribution and collection of keys

• Management of all incoming and outgoing calls

• Solve employee grievances

• Perform Room allocations

• Perform Room inspections

• Priority arrival rooms

• Liaise with Front Office for guest and hotel requirements

• Ensure guest valet is processed and delivered in a timely manner

• Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)

• Manage all special requests made by guests

• Ensure consistency within the department

• Management of lost property for the hotel

• Ensure you have complete knowledge of room types, layouts and facilities

• Manage storage areas

• Maintain adequate stock levels

• Complete stock takes as required

• Conducts shift briefings to ensure hotel activities and operational requirements are known

• Conversant with emergency evacuation and fire procedures

• Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

• Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member

• Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance

• Recycles where-ever possible and enforces cost saving measures to staff

• Perform other task assigned based on Movenpick Resort Phan Thiet needs or requirements

Accommodation for Candidate who come from another city

Service charge

2 days off / week

Full Social Insurance

Shuttle bus from the hotel to Phan Thiet City and back

International work environment

Duty meal

• Type and level of experience required may vary slightly based on size and complexity of operation

• High School or Diploma in Hotel Administration, Hotel Management or equivalent

- Potrait Photo

- Residence documentary

- Notaried ID Card

- Health check

- Criminal Record