Giám sát Buồng phòng | Housekeeping Supervisor

Operation

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

• Supervise public areas

• Replenish guest supplies and ensure that guests requests are promptly attended to

• Attend to reports on damage or malfunction in hotel rooms

• Maintain equipment in proper state of cleanliness

• Maintain a section floor report

• Conduct regular room checklists

• Report unusual behavior/activities on floors to Executive Housekeeper

• Record room status in allocated section accurately

• Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Establish and maintain effective employee working relationships

• Service charge
• 2 days off/week
• Full Social Insurance
• Uniform & Laundry
• Accomodation for candidate from another city
• Shuttle bus from the city to resort and back
• International work environment
• Duty meals
• Accor Group employee benefits (discussed in interview)

Knowledge and Experience

• Primary school education

• Good oral proficiency in English language

• Minimum 2 years of experience in a similar capacity

• Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies

• Strong leadership, interpersonal and training skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations

• A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times

• CV
• Potrait Photo
• Certificates/Diploma
• ID Card
• Health check
• Confirmation Of Residence Information
• Criminal record
• Certificate of conduct