Sales Manager (base in Hanoi)

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

Duties & Responsibilities:

Understanding Market Opportunities & Driving Revenue

Providing Exceptional Customer Service

Building Successful Relationships:

• Works collaboratively with off-property sales channels (e.g. Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Manages and develops relationships with key internal and external stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities:

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g. generating proposal, writing contract, customer correspondence).

• 13th salary, service charge, full insurance, healthcare plan and 24 hours insurance
  
• A lot of opportunities for training, development and internal promotion
• 2 days off/week
• Great discount on room rate and F&B for associates, family and friends

• Leadership
• Managing Execution
• Building Relationships
• Generating Talent and Organizational Capability
• Learning and Applying Professional Expertise

Education: A Bachelor Degree or higher in Hotel Management or equivalent education.

Experience: Minimum 3 years preferably with a Global Chain, High-End Properties

• Resume and an application letter in English
• A Resume in English certified by local authority within the last 6 months
• Health certificate within the last 6 months
• A photocopy of ID card
• Health insurance card
• Letter of Recommendation