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Order Taker/ Nhân Viên Điều Phối Buồng Phòng

  • Hạn nộp: 14/10/2022
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Điện Bàn - Quảng Nam
Giờ làm việc
Làm theo ca
Ngành nghề
Buồng phòng
Vị trí
Nhân viên
Cập nhật
18/10/2022 10:04

Mô tả công việc

  • Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards
  • To participate in the daily briefing with the Housekeeping Supervisor or Assistant Executive Housekeeper
  • To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
  • To understand and strictly adhere to the hotel’s policy on fire, hygiene, health and safety and to handle all equipment, utensils and uniforms with care
  • To maintain a high standard of personal appearance and hygiene at all times
  • To maintain a good rapport and working relationship with staff of all other departments
  • To provide a courteous and professional service at all times
  • Introduces all new staff to Housekeeping facilities and services and explains all policies, tasks, procedures and standards related to Laundry section to ensure the highest standard of service
  • Administers staff schedules to ensure sufficient staff to cover workload and to minimize overtime payment
  • Report maintenance deficiencies and items in need of repair
  • Carry out lost and found procedures
  • Manage master keys in his/her possession
  • Be environmentally aware
  • Attend training and meetings when required.
  • Carry out any other reasonable task set by the Hotel's Management
  • Follow up information handling standards and procedures to complete daily task properly
  • Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
 Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
 Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
 Performs other duties required to provide the service brand behaviour and genuine hospitality.

  • Adhere to hotel policies and procedures:
 Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
 Communicate effectively with guests, co-workers and the manager.
 Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
 Maintain a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
 At all times projects a favourable image of the Hotel to the public.
 Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
 Attends work on time as scheduled.
 Follows safety and security rules and procedure.

Quyền lợi được hưởng

  • Competitive salary and benefit package
  • Learning and development within Radisson Hotels Group
  • Internal Careers Advancement
  • Company shuttle bus 
  • Uniform & duty meals

Yêu cầu công việc

  • Minimum one year in a housekeeping order taker/coordinator position preferred
  • High school diploma required. University diploma preferred
  • English skills (speaking, listening, writing, reading) are required
  • Computer skill (Excel, Words…) is required
  • Prior customer service/administrative support or housekeeping experience required
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
  • Ability to work under pressure
  • Ability to work alone and in teams
  • Able to work a variable schedule
  • Excellent organizational and planning skills
  • Good communication and telephone skills

Yêu cầu hồ sơ

Updated CV with full information of working experiences, education history, personal information and photo to send to email address Tin đã hết hạn 
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ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • Khối 1, Phường Điện Dương, Thị xã Điện Bàn, Tỉnh Quảng Nam, Việt Nam
  • https://www.radissonhotels.com/en-us/hotels/radisson-blu-resort-hoi-an
  • Radisson Blu Resort Hoi An is your ideal beachside getaway nestled right at the water’s edge of Ha My beach and just a short drive from both Hoi An and Da Nang. Nurture your mind, body, and soul at our on-site spa, discover a range of activities including cycling, beach volleyball, tennis, and yoga, or hang out at the Zone entertainment center. For the little ones our Kid’s Club offers exciting activities. Refresh yourself with a dip in one of our 3 outdoor swimming pools or at the beach. Take your pick of 4 on-site restaurants and two unique bars – poolside or rooftop, you decide! Radisson Blu Resort Hoi An features 675 spacious rooms and suites, and 66 stylish villas. Combining local decor and contemporary designs, each space is designed for your comfort. Find your perfect base to unwind beachside, complete with free Wi-Fi and individual balconies with views overlooking the sea, pool, lush gardens, or the local village. In our villas, we welcome small pets for a nominal fee.

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